/* Pushed : Thu, 2 Sep 2010 19:58 EDT */
var v8a7c9fef22a7774d0122ba7ff68b53af_main = {"opening":"<div onclick='zift_pc++;zift_show8a7c9fef22a7774d0122ba7ff68b53af()' id='8a7c9fef22a7774d0122ba7ff68b53af' ><a name='zift_anchor' id='zift_anchor'><\/a><div id='zwOuter'><div id='zwOuterFrame'><div id='zw_widget_8a7c9fef22a7774d0122ba7ff68b53af'><table style='border:0px;border-spacing:0px;'><tr><td>","closing":"<\/td><\/tr><tr><td><div id='zwFooter'><div class='zwFooterRight'><span style='float:left;display:none' id='8a7c9fef22a7774d0122ba7ff68b53af_options'><a class='xi_ac' style='font-weight:bold;cursor:pointer;' target='_blank' onclick=\"zwMgmtReader8a7c9fef22a7774d0122ba7ff68b53af('http://sage.ziftsolutions.com/channel/8a7c9fef22a7774d0122ba7786f753ab&amp;xiuw=8a7c9fef22a7774d0122ba7ff68b53af',null,'ManagementReader');\" >Manage Content<\/a><\/span><span style='float:right'><a title='Go to ziftsolutions.com' href='http://www.ziftsolutions.com/' target='_blank'>powered by Zift <\/a><\/span><\/div><\/div><\/td><\/tr><\/table><span class='zwClear' /><\/div><\/div><\/div><\/div>","references":"<link rel='stylesheet' type='text/css' media='all' href='http://static.ziftsolutions.com/widgets/css/basePreviewWidget.css' /><script type='text/javascript' language='JavaScript' src='https://s3.amazonaws.com/static.ziftsolutions.com/js/swfobject.js'><\/script><script type='text/javascript' language='JavaScript' src='https://s3.amazonaws.com/static.ziftsolutions.com/widgets/js/zwPreviewWidget.js'><\/script><script type='text/javascript' language='JavaScript' src='https://s3.amazonaws.com/static.ziftsolutions.com/widgets/js/zwTrack.v9.js'><\/script>","styles":"<style type='text/css'>.zwSource A{color:#6189BE;}.zwContentComment{border-width:2px;background-color:#FFF59E;border-color:#FFCC00;}#zwTitle A{color:#D2A236;}.zwContent{font-size:12px;color:#646464;background-color:#FFFFFF;}.zwContentText{font-size:12px;}.zwContent LI .zwContentTitle A:hover{color:#D2A236;}.zwSource{font-size:12px;color:#646464;}.xi_clip_comment_tt{border-width:2px;border-color:#FFCC00;}.xi_blockSubscribe_t A:hover{color:#D2A236;}.xi_blockSubscribe{background-color:#FFFFFF;}.zwContent #zwContentFoot A:hover{color:#D2A236;}.xi_clip_content_tt{font-family:\"Verdana\",Arial,sans-serif;}.zwContentText A{color:#6189BE;}.zwSource A:hover{color:#D2A236;}.zwDate{font-size:12px;}.zwContentText .zwTextReadMore A:hover{color:#D2A236;}.zwTextReadMore A{color:#6189BE;}.zwContent LI .zwContentTitle A{color:#6189BE;}.xi_blockSubscribe_t A{color:#6189BE;}#zwInlineTitle A{color:#D2A236;}.zwContent A{color:#6189BE;}#zwOuterFrame{border-width:2px;border-color:#FFFFFF;}.zwContent #zwContentFoot{color:#646464;}#zwOuter{font-family:\"Verdana\",Arial,sans-serif;}#zwNextPrev A:hover{color:#D2A236;}.zwContent LI{line-height:14px;}#zwTitle{font-size:14px;color:#D2A236;background-image:none !important;background-color:#FFFFFF;height:15px;text-align:left;}#zwNextPrev A{color:#6189BE;}#zwFooter A{color:#777777;}#zwFooter{background-color:#FFFFFF;}#zwFooter A:hover{color:#777777;}.zwContent #zwContentFoot A{color:#6189BE;}.xi_feedContent_tt{font-family:\"Verdana\",Arial,sans-serif;font-size:12px;line-height:14px;color:#646464;background-color:#FFFFFF;border-width:2px;border-color:#FFFFFF;}#zwTitle #zwTitleImg{height:15px;}.xi_entry_title_wrapper{font-size:12px;line-height:14px;}#zwInlineTitle{font-size:14px;}<\/style>","tracking":"<script language=\"javascript\" type=\"text/javascript\">addZiftLoadEvent(function() {zATV({ host: 'http://sage.ziftsolutions.com/', id : '8a7c9fef22a7774d0122ba7ff68b53af', client : '402881e71da6b5e8011da6b634a70028'} );zTrkO();zAUL(zTrkU);});zTS = 'http://sage.ziftsolutions.com/';<\/script>"};
var v8a7c9fef22a7774d0122ba7ff68b53af_titles = {"visibleOpening":"<div id='zw_titles_8a7c9fef22a7774d0122ba7ff68b53af'>","visibleClosing":"<\/div>","hiddenOpening":"<div id='zw_titles_8a7c9fef22a7774d0122ba7ff68b53af' style='display:none'>","hiddenClosing":"<\/div>","contents":"<div id='zwTitle'>Sage News<span class='zwClear' ><\/span><\/div><div><ul class='zwContent'><li id='zw_0_li'><div class='zwContentTitle' id='zw_0_title'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4dd4ce16f5d','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Staying in Touch with Your Customers<\/a><\/div><div class='zwContentExtra' id='extra_0'><span class='zwFavicon' id='zwFaviconSource'><img src='http://docs.google.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);'>Corp!<\/a><\/span><span class='zwDate '>August 5, 2010<\/span><\/div><div class='zwContentText' id='zw_0'>&quot;We see our customers as invited guests to a party, and we are the hosts. It&#039;s our job every day to make every important aspect of the customer experience a little bit better,&quot; said Jeff Bezos, founder and CEO for Amazon.com, a ...<span class='zwTextReadMore'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4dd4ce16f5d','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_1_li'><div class='zwContentTitle' id='zw_1_title'><a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);try{zwShowDetails('8a7c9fef2a550709012a581b1b2f6af6','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Hoffman&#039;s Hot Seat: Making the Most of Social CRM Opportunities with Customers<\/a><\/div><div class='zwContentExtra' id='extra_1'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.1to1media.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);'>1 to 1 Media<\/a><\/span><span class='zwDate '>August 1, 2010<\/span><\/div><div class='zwContentText' id='zw_1'>There&#039;s a huge amount of buzz around social CRM but a limited amount of action that marketers are actually taking. Larry Ritter, Senior Vice President and General Manager for Sage CRM Solutions, shares his insights on opportunities for ...<span class='zwTextReadMore'><a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);try{zwShowDetails('8a7c9fef2a550709012a581b1b2f6af6','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_2_li'><div class='zwContentTitle' id='zw_2_title'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);try{zwShowDetails('8a7c9fef2a550709012a581dd2026d64','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Sage Shows New Movement on Old Promises<\/a><\/div><div class='zwContentExtra' id='extra_2'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.destinationcrm.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);'>destination CRM<\/a><\/span><span class='zwDate '>July 18, 2010<\/span><\/div><div class='zwContentText' id='zw_2'>On March 18, 2008, Sage, an international supplier of business management software and services, announced a strategy that aimed to enhance mobility of sales data and offer easier migration and greater interaction between solutions. The ...<span class='zwTextReadMore'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);try{zwShowDetails('8a7c9fef2a550709012a581dd2026d64','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_3_li'><div class='zwContentTitle' id='zw_3_title'><a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);try{zwShowDetails('8a7c9fef2a550709012a582779b56f59','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Connecting the Dots Between Sales Compensation and Customers<\/a><\/div><div class='zwContentExtra' id='extra_3'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.1to1media.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);'>1to1 Magazine<\/a><\/span><span class='zwDate '>July 6, 2010<\/span><\/div><div class='zwContentText' id='zw_3'>Aligning sales reps&#039; compensation with customer value puts all parties involved on the same track: creating shareholder value.An often overlooked but highly effective way to improve business is to align sales compensation with customer ...<span class='zwTextReadMore'><a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);try{zwShowDetails('8a7c9fef2a550709012a582779b56f59','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_4_li'><div class='zwContentTitle' id='zw_4_title'><a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6bd065a7cf3','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>SageCRM v7.0 Customer Relationship Management (CRM) Suite Available for Small and Midsized Businesses <\/a><\/div><div class='zwContentExtra' id='extra_4'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.blogcrm.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);'>WE BLOG CRM<\/a><\/span><span class='zwDate '>June 28, 2010<\/span><\/div><div class='zwContentText' id='zw_4'>Sage North America provides business management software and services to more than 3 million small and midsized businesses. SageCRM v7.0 was released June 21, 2010 and introduces an interactive dashboard and new user navigation to help users ...<span class='zwTextReadMore'><a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6bd065a7cf3','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_5_li'><div class='zwContentTitle' id='zw_5_title'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef28ea589201296bdb6e3c6dca','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Study Finds Leading Companies are Optimizing Payments Processes to Increase Cash Flow<\/a><\/div><div class='zwContentExtra' id='extra_5'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.sagenorthamerica.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);'>Sage<\/a><\/span><span class='zwDate '>June 17, 2010<\/span><\/div><div class='zwContentText' id='zw_5'>Sage North America today announced high-level findings from Aberdeen Group&#039;s recently published third annual payments report, titled &quot;Global Payments: Maximizing Cash Flow with Electronic Payments and Process Automation.&quot; ...<span class='zwTextReadMore'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef28ea589201296bdb6e3c6dca','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_6_li'><div class='zwContentTitle' id='zw_6_title'><a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6d0893d060e','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>ACT! Mobile Live Debuts as Latest Connected Service From Sage North America<\/a><\/div><div class='zwContentExtra' id='extra_6'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.tmcnet.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);'>TMCnet<\/a><\/span><span class='zwDate '>June 15, 2010<\/span><\/div><div class='zwContentText' id='zw_6'>Sage North America, which provides business management software and\nservices to more than three million small and midsized businesses in\nCanada and the United States, today announced ACT! Mobile Live as its\nlatest connected service. ACT! Mobile ...<span class='zwTextReadMore'><a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6d0893d060e','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_7_li'><div class='zwContentTitle' id='zw_7_title'><a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6b8a6cd7b0e','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Sage&#039;s channel program an evolving work in progress<\/a><\/div><div class='zwContentExtra' id='extra_7'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.itbusiness.ca/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);'>itbusiness.ca<\/a><\/span><span class='zwDate '>June 8, 2010<\/span><\/div><div class='zwContentText' id='zw_7'>At its annual Insights conference held in Denver last month, business management software vendor, Sage, announced new partner workshops and resources, as well as enhancements to its existing channel initiatives to help make partners more ...<span class='zwTextReadMore'><a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6b8a6cd7b0e','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_8_li'><div class='zwContentTitle' id='zw_8_title'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);try{zwShowDetails('8a7c9fef28ea589201296bbbf8ed6a4b','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Sage Sends SalesLogix to the Cloud<\/a><\/div><div class='zwContentExtra' id='extra_8'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.destinationcrm.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);'>CRM.com<\/a><\/span><span class='zwDate '>June 1, 2010<\/span><\/div><div class='zwContentText' id='zw_8'>DENVER - Sage is officially - and finally - bringing its CRM to the cloud.At its recent annual Insights event here, the business solution provider announced that it is putting its CRM software Sage SalesLogix on Amazon.com&#039;s Elastic Compute ...<span class='zwTextReadMore'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);try{zwShowDetails('8a7c9fef28ea589201296bbbf8ed6a4b','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_9_li'><div class='zwContentTitle' id='zw_9_title'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&amp;CardId=505039&amp;RowIndex=11&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef28ea589201296be4d58b6fc4','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>Sage North America Business Minds Survey Finds Small Business Owners Skeptical of Recent Small Business Stimulus Proposals<\/a><\/div><div class='zwContentExtra' id='extra_9'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.sagenorthamerica.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&amp;CardId=505039&amp;RowIndex=11&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);'>Sage<\/a><\/span><span class='zwDate '>May 27, 2010<\/span><\/div><div class='zwContentText' id='zw_9'>Sage North America today announced additional findings from the 2010 Business Minds survey, which gauges small businesses&#039; experience in managing through recent economic conditions, as well as business owners&#039; opinions on the ...<span class='zwTextReadMore'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&amp;CardId=505039&amp;RowIndex=11&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef28ea589201296be4d58b6fc4','8a7c9fef22a7774d0122ba7ff68b53af')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zwContentFoot' style='clear:both'><a href='http%3A%2F%2Fsage.ziftsolutions.com%2Fchannel%2F8a7c9fef22a7774d0122ba7786f753ab' onclick='zwOpenLiteReader8a7c9fef22a7774d0122ba7ff68b53af(\"http%3A%2F%2Fsage.ziftsolutions.com%2Fchannel%2F8a7c9fef22a7774d0122ba7786f753ab\",\"http%3A%2F%2Fsage.ziftsolutions.com%2Fchannel%2F8a7c9fef22a7774d0122ba7786f753ab\");return false;' target='_blank'>More Articles...<\/a><\/li><\/ul><\/div>"};
var v8a7c9fef22a7774d0122ba7ff68b53af_details = {"v8a7c9fef2a66eb9c012ad4dd4ce16f5d":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a66eb9c012ad4dd4ce16f5d' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a66eb9c012ad4dd4ce16f5d'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_0'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; Previous Article&nbsp;|&nbsp;<a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);' target='_blank' >Staying in Touch with Your Customers<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_0'><span class='zwFavicon' id='zwFaviconSource'><img src='http://docs.google.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);'>Corp!<\/a><\/span><span class='zwDate '>August 5, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p>&quot;We see our customers as invited guests to a party, and we are the hosts. It&#039;s our job every day to make every important aspect of the customer experience a little bit better,&quot; said Jeff Bezos, founder and CEO for Amazon.com, a company known for its customer-centric philosophies.<\/p> <p>Are your leaders in touch with your customers? Most companies claim to be customer-centric. In truth, most businesses are not as customer-centric as they think.<\/p> <p>True customer engagement starts with leadership. Yet, senior executives often get distracted by the grinds of running the business - operations, financials, strategy and other day-to-day activities.<\/p> <p>To remain competitive, business leaders must keep their fingers on the pulse of the entire customer experience, from beginning to end. Executives can unintentionally (and quickly) find themselves out of touch with the realities of the customer experience being created by their company on a daily basis.<\/p> <p><span style=\"color: rgb(204, 51, 51);\"><span style=\"font-family: Arial;\"><strong>No Substitute for Direct Engagement<\/strong><\/span><\/span><br/> Leaders often depend on customer surveys, market research and anecdotal evidence of how customers perceive their company. While this information is valuable, nothing takes the place of real, live, regular and direct engagement with a cross sampling of your customer base.<\/p> <p>This level of engagement will not only help you gain valuable insights into the issues and challenges faced by your customers each day, but it will also help you begin to understand your customers&#039; perceptions of your company as a whole.<\/p> <p>Customer feelings and emotions are difficult to extract from surveys and research, but they can easily be learned from sincere one-on-one dialogue. Ask yourself how often you talk and meet with customers in venues that generate honest and open discussion about how customers feel about your product, service, value proposition, employees and company overall.<\/p> <p><span style=\"color: rgb(204, 51, 51);\"><span style=\"font-family: Arial;\"><strong>Customers at the Forefront<\/strong><\/span><\/span><br/> It is not necessary to create a complex program or process. You might simply require that all key leaders meet regularly with randomly selected customers, and report back on what they learned. The goal of such a program is not to create a litany of action items. Rather, leaders should be exposed to your customers&#039; real issues, as well as sensitized to how the decisions they make will impact customers.<\/p> <p>Be careful that executives do not try to extrapolate trends from just a few customer interactions; that&#039;s what quantitative research is for. Simply let your leaders build customer relationships one-on-one, knowing that each customer could have a unique point of view or concern.<\/p> <p>To be a truly customer-centric company, you must put customers first in all decision making. As your business leaders make a habit of regular customer visits, they can more effectively keep the customers&#039; interests, passions and concerns at the forefront.<\/p> <p>It is important to remember, however, that customer-centricity is not just for senior leaders. Keeping customers top-of-mind in all decision-making should be ingrained into your company culture.<\/p> <p><span style=\"color: rgb(204, 51, 51);\"><span style=\"font-family: Arial;\"><strong>The Good, Bad and Ugly<\/strong><\/span><\/span><br/> Putting yourself and your leadership team in the shoes of your customers is really a simple concept. Just keep asking one basic question: As a customer, how would I like to be treated?<\/p> <p>Put yourself out there, and be prepared to hear the good, the bad and the ugly. The bad and the ugly often contain the &quot;golden nuggets&quot; needed to improve a company&#039;s competitiveness in the marketplace.<\/p> <p>Leon Leonwood Bean, founder of L.L. Bean, another company known for its dedication to customer service and satisfaction, said, &quot;A customer is not an interruption of our work&hellip;he is the purpose of it.&quot;<\/p> <p>I urge you to get closer to your customers. You will be glad you did.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; Previous Article&nbsp;|&nbsp;<a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a581b1b2f6af6":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a581b1b2f6af6' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a581b1b2f6af6'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_1'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4dd4ce16f5d\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);' target='_blank' >Hoffman&#039;s Hot Seat: Making the Most of Social CRM Opportunities with Customers<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_1'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.1to1media.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);'>1 to 1 Media<\/a><\/span><span class='zwDate '>August 1, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'>There&#039;s a huge amount of buzz around social CRM but a limited amount of action that marketers are actually taking. Larry Ritter, Senior Vice President and General Manager for Sage CRM Solutions, shares his insights on opportunities for marketing leaders to engage with customers through a variety of social CRM platforms.<\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4dd4ce16f5d\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a581dd2026d64":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a581dd2026d64' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a581dd2026d64'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_2'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);' target='_blank' >Sage Shows New Movement on Old Promises<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_2'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.destinationcrm.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);'>destination CRM<\/a><\/span><span class='zwDate '>July 18, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p><span style=\"font-size: 10px;\">On March 18<span style=\"font-size: x-small;\"><span style=\"font-size: 10px;\">, <\/span><\/span>2008, Sage<a href=\"http://www.sagenorthamerica.com/\"><\/a>, an international supplier of business management software and services, announced a strategy that aimed to enhance mobility of sales data and offer easier migration and greater interaction between solutions. The &quot;Sage CRM Solutions 2010 strategy&quot; sought to address all three of the top user needs reflected by Yankee Group&#039;s <span style=\"text-decoration: underline;\"><\/span>2007 Enterprise Applications and Mobility survey: <\/span><\/p><ol><li><span style=\"font-size: 10px;\">the need to focus on and transform applications&#039; processes;<\/span><\/li><li><span style=\"font-size: 10px;\">increasing the usability of those processes; and<\/span><\/li><li><span style=\"font-size: 10px;\">the need for mobility.<\/span><\/li><\/ol><p><span style=\"font-size: 10px;\"><em>[Editors&#039; Note: For <\/em><strong>CRM<\/strong><em>&#039;s coverage of this strategy, click <\/em><a href=\"http://www.&#037;C2&#037;ADdestinationcrm.&#037;C2&#037;ADcom/&#037;C2&#037;ADArticles/&#037;C2&#037;ADCRM-&#037;C2&#037;ADNews/&#037;C2&#037;ADDaily-&#037;C2&#037;ADNews/&#037;C2&#037;ADSages-&#037;C2&#037;ADNew-&#037;C2&#037;ADNew-&#037;C2&#037;ADGlobal-&#037;C2&#037;ADStrategy-&#037;C2&#037;AD47390.&#037;C2&#037;ADaspx\"><em>here<\/em><\/a><em>.] <\/em><\/span><\/p><p><span style=\"font-size: 10px;\">Approximately two years later, Sage has made good on this strategy with the release of two products: Sage CRM version 7.0 and Act! Mobile Live.<\/span><\/p>    <p>&quot;Because pressure on the vendors is so incredibly intense they all tend to throw out hot and sexy improvements but neglect the blocking and tackling that has to go on,&quot; says Paul Greenberg, president of enterprise applications consulting services firm <a href=\"http://the56group.typepad.com/\">The 56 Group<\/a>. &quot;Sage has been good in recent years at making the larger improvements when necessary and not because of vendor pressure but because of customer requirement.&quot;<\/p><p>Greenberg describes Sage as a company whose reputation is steeped in the ability to add incremental benefits to each upgrade, a characteristic he argues is evident in the Sage CRM v7.0 upgrade.<\/p><p><em>[Editors&#039; Note: For Sage&#039;s press release on the launch of version 7.0, click <a href=\"http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76079E-11ED-0001-9572-11D97DA01488&amp;CardId=534602&amp;RowIndex=3&amp;Product=&#042;&amp;Year=&#042;\">here<\/a>.]<\/em><\/p><p><span style=\"font-size: 10px;\">Version 7.0 introduces an interactive dashboard and new user navigation geared toward providing enhanced usability. The interactive dashboard pulls data from within the CRM system, external websites, and integrated Sage ERP systems in real-time. The dashboard, which features drag and drop capabilities, was built with simple customization as a key attribute. The new web interface and navigation was designed to meet what 82&#037; of CRM user respondents to Yankee Group&#039;s sales management survey cited as the most important feature of a CRM system: ease-of-use.<\/span><\/p><p>&quot;I wouldn&#039;t say that Sage CRM was deficient in usability prior to v7.0,&quot; says Larry Ritter senior vice president of Product Management at Sage, &quot;but we&#039;ve enhanced the usability in this product. Usability has been expanded because it enables data from multiple sources to be put easily onto one dashboard. If I was using Sage CRM in the past I could create certain views of data that I have access to and put it onto the dashboard. With this dashboard we&#039;ve enhanced it to allow those data feeds to come through a variety of sources.&quot;<\/p><p>SageCRM v7.0\nleverages SData protocol, Sage&#039;s REST-based technology standard used to develop advanced customizations and integration between Sage ERP systems and third-part\ny applications.<\/p><p>&quot;Sage was the first company to convince me of the value of REST for the architecture of back and front office applications,\not; says Greenberg. &quot;REST has four commands and that&#039;s it. If you know how to navigate a web site you can handle REST. So from that standpoint you&#039;re dealing with a company that knew their audience and restructured everything they did and built their architecture around REST. If you look at large companies now, they all have REST APIs.&quot;<\/p><p>Greenberg is also a fan of Sage&#039;s contact and customer software Act 2010 Premium, a product he hopes Sage has copied in the creation of its new Act! Mobile Live, a cloud-based subscription service that delivers ACT! by Sage contact and customer management data to <a href=\"http://www.blackberry.com/\">BlackBerry<\/a> devices.<\/p><p>According to Sage&#039;s Act! Mobile Live <a href=\"http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D7605AF-1204-0001-976C-1E10169013FC&amp;CardId=526578&amp;RowIndex=0&amp;Product=&#042;&amp;Year=&#042;\">press release<\/a>, the product allows user to:<\/p><ul><li>Access ACT! data in their mobile phone&#039;s native environment, using a phone&#039;s built-in address book and calendar interfaces;<\/li><li>View, create and edit ACT! contact information, calendar items, activities, meeting notes and conversation histories on their phone;<\/li><li>Sync quickly between their ACT! database and phone, keeping data on each consistent; and<\/li><li>Back up data using an online portal that provides ACT! data access and backup files in case a phone is lost or stolen. <\/li><\/ul><p>&quot;If Sage has brought the functionality of Act 2010 premium,&quot; says Greenberg, &quot;I have no doubt about Act Mobile being an excellent product.&quot;<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a582779b56f59":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a582779b56f59' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a582779b56f59'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_3'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);' target='_blank' >Connecting the Dots Between Sales Compensation and Customers<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_3'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.1to1media.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);'>1to1 Magazine<\/a><\/span><span class='zwDate '>July 6, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'>Aligning sales reps&#039; compensation with customer value puts all parties involved on the same track: creating shareholder value.<div>An often overlooked but highly effective way to improve business is to align sales compensation with customer value. In fact, the most effective compensation approach is one that creates the greatest shareholder value by encouraging the right actions from the sales teams.  According to Y&uuml;cel Ers&ouml;z, a partner at Peppers &amp; Rogers Group, aligning sales compensation directly to customer value fits virtually any company. &quot;If the company wants to create a positive economic value add&hellip;if it wants to meet and exceed shareholder expectations, this is possible only if costs attributable to a customer are in line with the value of the customer,&quot; Ers&ouml;z says. [This approach] is straightforward and aligns everybody in the same direction: creating shareholder value.&quot; <\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6bd065a7cf3":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6bd065a7cf3' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6bd065a7cf3'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_4'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);' target='_blank' >SageCRM v7.0 Customer Relationship Management (CRM) Suite Available for Small and Midsized Businesses <\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_4'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.blogcrm.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);'>WE BLOG CRM<\/a><\/span><span class='zwDate '>June 28, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p>Sage North America provides business management software and services to more than 3 million small and midsized businesses. SageCRM v7.0 was released June 21, 2010 and introduces an interactive dashboard and new user navigation to help users better manage customer-focused activities and team collaboration across sales, marketing and customer service functions.<\/p> <p>The SageCRM interactive dashboard pulls data and feeds from within SageCRM, external websites and integrated Sage ERP systems in real-time so users have all the information they need in one place to provide customers with consistent and exceptional service. The dashboard is easily customized using simple drag and drop capabilities.<\/p> <p>SageCRM v7.0 leverages the SData&trade; protocol, Sage&#039;s REST-based technology standard used to develop advanced customizations and integration between Sage ERP systems including the Sage ERP Accpac Extended Enterprise Suite and other third-party applications.<\/p> <p>SageCRM is a web-based customer relationship management solution comprising sales, marketing and customer service automation. SageCRM end-to-end business capabilities facilitate integration with accounting and ERP systems to give organizations a complete view of customer activity. SageCRM is available as an on-premise or on-demand implementation and offers businesses a feature-rich CRM solution with a low total cost of ownership.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef28ea589201296bdb6e3c6dca":{"hiddenOpening":"<div id='zw_details_8a7c9fef28ea589201296bdb6e3c6dca' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef28ea589201296bdb6e3c6dca'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_5'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);' target='_blank' >Study Finds Leading Companies are Optimizing Payments Processes to Increase Cash Flow<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_5'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.sagenorthamerica.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);'>Sage<\/a><\/span><span class='zwDate '>June 17, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p>Sage North America today announced high-level findings from Aberdeen Group&#039;s recently published third annual payments report, titled &quot;Global Payments: Maximizing Cash Flow with Electronic Payments and Process Automation.&quot; According to the report, leading companies are employing electronic payments and process automation to streamline and accelerate finance processes, reduce operating costs, and improve visibility, control, and efficiency to provide a foundation for increased profits.<\/p> <p>&quot;Despite the reign of the paper check and manual-based processes in business-to-business transactions in the U.S. and many parts of the world, economic and efficiency gains from automating the financial supply chain-from invoicing through payment settlement-are key motivators for demand and supply to align,&quot; said Nasreen Quibria, senior analyst at Aberdeen and author of the report. &quot;While the adoption of electronic payment vehicles requires businesses to alter their payment behavior and restructure their financial processes, companies that can make the shift will gain competitive advantage.&quot;<\/p> <p>Reflecting the unpredictable economic conditions of the past year, Aberdeen found that companies are focused on maximizing cash flow and taking a holistic approach to transactions-examining the flow of funds into Accounts Receivable (AR), and outflow of funds from Accounts Payable (AP).<\/p> <p>In its survey of more than 160 companies worldwide, Aberdeen found that businesses adopting electronic channels have been able to achieve a 16&#037; decrease in accounts receivable (AR) processing cost, and a 14&#037; decrease in accounts payable (AP) costs year over year.<\/p> <p>&quot;Aberdeen&#039;s report shows the value that systems interoperability with electronic payment networks has for both buyers and suppliers,&quot; said Greg Hammermaster, president of Sage Payment Solutions, the payments division for Sage North America. &quot;We believe this interoperability is critical toward achieving three major payments objectives for every business: improving cash flow, reducing costs, and maximizing the utility of their ERP environment.&quot;<\/p> <p>The Aberdeen survey identified two main pressures creating the need for improved payments processing:<\/p> <ul> <li>Corporate mandate to reduce overall payment transaction costs, such as staff and processing (65&#037;); and<\/li> <li>Stakeholder demand for improved operational efficiency, such as reduced reliance on paper documents (47&#037;).<\/li> <\/ul> <p>Also, according to Aberdeen, 50&#037; of best-in-class companies integrate their electronic payment solutions with their accounting, enterprise resource planning (ERP), or other financial systems. At the same time, 39&#037; of best-in-class companies identify a lack of integration between electronic payments and accounting systems as a barrier to increased electronic payments.<\/p> <p>Last month, Sage introduced Sage Exchange, a new secure, Payment Application Data Security Standard (PA-DSS) certified payment platform that will allow businesses and organizations to accept all forms and methods of payment, with seamless data integration to a wide range of Sage business management software products and third-party business solutions. Seamless integration between payment applications and back-office software can improve an organization&#039;s cash flow and forecasting, while eliminating manual data entry and the risk of errors.<\/p> <p>&quot;Integrating electronic payment networks with back office ERP systems is a challenge faced by all businesses,&quot; added Hammermaster. &quot;Sage Exchange overcomes this challenge by tightly integrating Sage&#039;s accounting and ERP solutions, on both the AR and AP sides, with the most widely used electronic payment networks, including credit and debit cards, electronic check, ACH, and even private label networks. While electronic payments data integration is the foundation, exponential value will be gained through a suite of connected services focused on streamlining the financial supply chain. Sage Exchange is set to deliver on that value proposition.&quot;<\/p> <p>Aberdeen&#039;s payments study was co-underwritten by Sage Payment Solutions and Syncada. A joint venture between Visa and U.S. Bank, Syncada provides a business-to-business network for financial institutions to enable their clients to increase control over their financial supply chains.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6d0893d060e":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6d0893d060e' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6d0893d060e'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_6'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6b8a6cd7b0e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);' target='_blank' >ACT! Mobile Live Debuts as Latest Connected Service From Sage North America<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_6'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.tmcnet.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);'>TMCnet<\/a><\/span><span class='zwDate '>June 15, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'>Sage North America, which provides business management software and\nservices to more than three million small and midsized businesses in\nCanada and the United States, today announced ACT! Mobile Live as its\nlatest connected service. ACT! Mobile Live is a cloud-based\nsubscription service that delivers ACT! by Sage contact and customer\nmanagement data to BlackBerry devices. iPhone, Windows Mobile and\nSymbian compatibility are planned for later this year. ACT! Mobile\nLive service is available now for &#036;10.00 per month.<div>As announced at its Sage Insights partner conference last month, Sage\nis delivering web-based connected services that enhance the\nproductivity of customers&#039; on-premise software experience. In\naddition to ACT! Mobile Live, Sage connected services for contact\nmanagement and CRM include email marketing services for ACT! and Sage\nSalesLogix. Additional services for sales, marketing, database\nmanagement and e-commerce business processes are in development.<br/><br/> ACT! Mobile Live helps users:\n\n-- Access ACT! data in their mobile phone&#039;s native environment, using a\n phone&#039;s built-in address book and calendar interfaces.<\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6b8a6cd7b0e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6b8a6cd7b0e":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6b8a6cd7b0e' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6b8a6cd7b0e'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_7'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);zwShowDetails(\"8a7c9fef28ea589201296bbbf8ed6a4b\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);' target='_blank' >Sage&#039;s channel program an evolving work in progress<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_7'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.itbusiness.ca/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);'>itbusiness.ca<\/a><\/span><span class='zwDate '>June 8, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p>At its annual <a href=\"http://www.sageinsightsconference.com\" target=\"_blank\">Insights conference<\/a> held in Denver last month, business management software vendor, <a href=\"http://www.Sage.com\" target=\"_blank\">Sage<\/a>, announced new partner workshops and resources, as well as enhancements to its existing channel initiatives to help make partners more profitable.<\/p><p>This year&#039;s Insights conference marked the last partner-specific event to be hosted by Sage, because starting next year, the vendor will put on a combined partner and customer conference event, known as Sage Summit. <\/p><p>Tom Miller, vice-president of channel management for Sage North America, has been the company&#039;s channel chief for just over a year now. Prior to Sage, Miller worked at Microsoft for eight years. Reflecting back over year one, Miller said he&#039;s &quot;pleased&quot; with the progress the company&#039;s made with its channel thus far. <\/p><p>&quot;I&#039;m pleased with the progress we&#039;ve made but I think we still have a lot of work to do.&quot; Miller said. &quot;We need to make sure we have the right sets of programs for our partners and help them find new customers and opportunities. We also have to get communications out to our partners and provide training so we&#039;re all partner-ready. I&#039;m confident that we can get there, but it&#039;s an evolving work in progress.&quot; <\/p><p>Among some of the new partner offerings are four workshops around sales, consulting, customer experience and business strategy. <\/p><p>Miller said when he joined Sage last summer and had a look at the existing programs, one of the improvements he wanted to make was increasing the number of partners participating in them. <\/p><p>&quot;We found that some of these programs were too expensive from a time and out-of-pocket standpoint,&quot; Miller explained. &quot;Partners also wanted a more condensed version that was offered closer to home.&quot; <\/p><p>To give partners more of what they wanted, Miller said Sage introduced its sales, consulting and customer experience workshops. The sales workshop is a free, one-day intensive selling workshop to help partners improve on their sales performance. The consulting workshop, which is also free, is designed to help partners further develop their business and consulting skills. And lastly, the customer experience workshop is a free two session workshop that coaches partners on customer experience and also on developing specific skills in order to better serve their end-user customers. <\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);zwShowDetails(\"8a7c9fef28ea589201296bbbf8ed6a4b\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef28ea589201296bbbf8ed6a4b":{"hiddenOpening":"<div id='zw_details_8a7c9fef28ea589201296bbbf8ed6a4b' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef28ea589201296bbbf8ed6a4b'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_8'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6b8a6cd7b0e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&CardId=505039&RowIndex=11&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296be4d58b6fc4\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);' target='_blank' >Sage Sends SalesLogix to the Cloud<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_8'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.destinationcrm.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);'>CRM.com<\/a><\/span><span class='zwDate '>June 1, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p><strong>DENVER -<\/strong> Sage is officially - and finally - bringing its CRM to the cloud.<\/p><p>At its recent annual Insights event here, the business solution provider announced that it is putting its CRM software Sage SalesLogix on Amazon.com&#039;s Elastic Compute Cloud (EC2) infrastructure. Sage SalesLogix Cloud, which was introduced to partners last year, will be available to customers in June.<\/p><p>To provide context for Sage&#039;s &quot;cloudy&quot; announcement, <em><span style=\"font-style: normal;\">Bruce Guptill,<\/span> s<\/em>enior vice president and head of research at analysis firm Saugatuck Technology, shared survey results indicating that an average of 20 percent of firms today use such cloud-based solutions for at least one core business system. The figure, Guptill predicted, will double by year-end 2012. <br/> <br/> &quot;A couple of years ago, if you wanted to be good at SaaS, you had to be good at the infrastructural level -- and hats off to them,&quot; said Larry Ritter, senior vice president and general manager of Sage CRM Applications. &quot;We have always been at the applications.&quot;<\/p><p>Along with Joe Bergera, executive vice president and global general manager for Sage CRM Solutions, Ritter explained the cloud solution in depth during a press and analyst session here. <\/p>    <p>Sage took an incremental approach with the cloud offering. Bergera said the solution was made available to select &quot;handheld customers&quot; in December. Twelve customers have been signed on with the Amazon subscription-based solution to-date. Hundreds more are using it through a SalesLogix trial. Prior to the cloud solution Sage was limited in offering trials to customers.<\/p><p>&quot;We are actually getting a lot of traction just by having the solution,&quot; offered Allen Duet, senior product manager for Sage CRM. Some customers, in fact, have signed on with Sage on-premise CRM just for knowing that the vendor has a cloud offering on tap that it could migrate to in the future. <\/p><p>Sage is calling this June release Phase 1 of SalesLogix Cloud. The solution will be expanded to international partners and customers later this year. Also a new version of SalesLogix on-premises will be released in the next 6 weeks. SalesLogix Cloud is offered to customers in two ways. Customers can provide named users who will access the solution, or companies can pay for five &quot;concurrent users&quot; and rotate the licenses throughout the organization on an as-need basis. <br/> <br/> Sage deals primarily through a partner channel, which may be an explanation of the year-long ramp-up of the cloud solution. &quot;Some partners really stepped up to the plate,&quot; Ritter reported. &quot;The ones attacking this opportunity are seeing overall pipeline expand.&quot; He noted, however, that the value proposition for partners is different. &quot;You aren&#039;t going to make the same kind of money that you used to,&quot; he said. <br/> <br/> In terms of Act!, Bergera said Sage is focusing on the connected services to bring users online. The Sage e-Marketing application, for example, offers customers the reach of the Web, but keeps the core contact management system where many users want it -- on the desktop. Ritter speculated that Sage might some day want to do something similar with Act! and the cloud, but the price point does not make sense right now. <br/> <br/> Ritter hinted at a handful of connected services to come later this summer. One of particular interest for CRM users will be an integrated Web service with Hoover&#039;s.<\/p><p>Beagle Research Principal Denis Pombriant notes that the SalesLogix cloud solution may be on the periphery of being called a software-as-a-service application. Pombriant wagers that Sage is more fittingly categorized as an application service provider (ASP) since Amazon is the company doing the hosting. <\/p><p>Ritter said that the company is ultimately working down the path toward becoming a hybrid service provider where companies use both installed Sage products and Web services. After all, Sage&#039;s definition of cloud, as iterated by Himanshu Palsule, Executive Vice President of Product Strategy and Marketing of <em>Sage<\/em> Business Solutions at Tuesday&#039;s keynote, means &quot;taking the richness of on-premise applications and connecting it to the reach of Web services.&quot; <\/p><p>With Act! reaching out to the Web for extensions, and with SalesLogix finding its place in the cloud, executives hinted that a Sage application store in the cloud may be a big move to come. <\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&PageMem=1' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6b8a6cd7b0e\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&CardId=505039&RowIndex=11&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296be4d58b6fc4\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef28ea589201296be4d58b6fc4":{"hiddenOpening":"<div id='zw_details_8a7c9fef28ea589201296be4d58b6fc4' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef28ea589201296be4d58b6fc4'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_9'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);zwShowDetails(\"8a7c9fef28ea589201296bbbf8ed6a4b\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;Next Article &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&amp;CardId=505039&amp;RowIndex=11&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);' target='_blank' >Sage North America Business Minds Survey Finds Small Business Owners Skeptical of Recent Small Business Stimulus Proposals<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_9'><span class='zwFavicon' id='zwFaviconSource'><img src='http://www.sagenorthamerica.com/favicon.ico' onerror='this.src=\"http://sage.ziftsolutions.com/i/feed-icon-14x14.gif\"'/><\/span><span class='zwSource'><a target='_blank' href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D75FF5D-93C1-0001-4EC7-19A41AA09900&amp;CardId=505039&amp;RowIndex=11&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296be4d58b6fc4&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D75FF5D-93C1-0001-4EC7-19A41AA09900&#037;26CardId&#037;3D505039&#037;26RowIndex&#037;3D11&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);'>Sage<\/a><\/span><span class='zwDate '>May 27, 2010<\/span><\/div><div class='zwContentText'><span class='zwInline'><p>Sage North America today announced additional findings from the 2010 Business Minds survey, which gauges small businesses&#039; experience in managing through recent economic conditions, as well as business owners&#039; opinions on the government-sponsored job stimulus programs. Sage conducted the survey this spring, shortly after the Obama Administration announced a series of proposals aimed specifically at small and midsized business owners.<\/p> <p>Respondents weighed in on the small business proposals, on topics such as capital expenditure deductions, new employee tax credits and refinancing existing debt, among others. While there was support for some of the proposals from individual respondents and 61&#037; of those surveyed found at least one of the proposals helpful, there was no universal endorsement, by a majority of participants, for any one single proposal.<\/p> <p>The proposal that was considered to be most helpful-to extend through 2010 the provision that accelerates the rate at which businesses can deduct the cost of capital expenditures-was found helpful by only 37 percent of respondents. Other proposals found most helpful were the payroll tax reimbursement (33 percent); elimination of the capital gains tax for investments (33 percent); tax credit for new hires (31 percent); and the immediate expense of qualified investment (30 percent). In general, the proposals related to SBA (Small Business Administration) loans were seen as less helpful than the other proposals.<\/p> <p>Small businesses represent a strong voice in the American economic conversation. According to the most recent figures by the Small Business Administration, there are 27.2 million small businesses in the United States which are responsible for jobs of more than half of the population, including both their owners and employees.<\/p> <p>&quot;Our survey results echo what has already been widely reported, but also indicate that small business owners are incredibly passionate and will be a strong voice at the polls come November elections,&quot; said Connie Certusi, general manager, small business accounting solutions, Sage North America. &quot;Sage is listening to its customers and in response we are providing an open forum for Congressional delegates, public officials and small businesses to come together to discuss issues affecting American small businesses through our SageSpark.com Small Business Forum.&quot;<\/p> <p>Earlier this week, Sage launched the Small Business Forum on SageSpark.com as a place where business owners can connect and discuss current legislation and other issues affecting their business; share tips and advice; and access helpful resources from Sage. Today, Sage is extending the invitation to Congressional delegates to participate in the online forum and engage directly with small business owners to discuss the issues they face and share ideas for solutions to those issues.<\/p> <p><strong>About Sage North America<\/strong><br/> Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. Sage North America employs 4,000 people and supports 3.1 million small and midsized business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,100 people and supports 6.2 million customers worldwide. For more information, please visit the website at www.sagenorthamerica.com.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Sends-SalesLogix-to-the-Cloud-67264.aspx' onclick='zTrkClick(this, &#039;8a7c9fef22a7774d0122ba7ff68b53af&#039;,&#039;8a7c9fef28ea589201296bbbf8ed6a4b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Sends-SalesLogix-to-the-Cloud-67264.aspx&#039;);zwShowDetails(\"8a7c9fef28ea589201296bbbf8ed6a4b\",\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;Next Article &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7c9fef22a7774d0122ba7ff68b53af\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"}};
function addZiftLoadEvent(func) {	var o = window.onload;	if (typeof window.onload != 'function') {		window.onload = func;	} else {		window.onload = function() { if (o) { o(); } func(); }	}}function zwOpenLiteReader8a7c9fef22a7774d0122ba7ff68b53af(feed, entry, type, params, height, width) {if (!height) height = 600;if (!width) width = 900;if (!type) type = 'RssReaderLite';var link = 'http://sage.ziftsolutions.com/' + type + '.html?f=' + feed + (entry?'&e=' +  entry:'') + (params?'&' + params:'');zwPopup.open(link);return false;};
function zwMgmtReader8a7c9fef22a7774d0122ba7ff68b53af(feed, entry, type, params, height, width) {if (!height) height = 600;if (!width) width = 900;if (!type) type = 'RssReaderLite';var link = 'http://webcom.ziftsolutions.com/content.php?type=panels&action=manage&paneltype=userwidget&rdt=y&distributor=http%3A%2F%2Fsage.ziftsolutions.com&id=8a7c9fef22a7774d0122ba7ff68b53af'+ (entry?'&e=' +  entry:'') + (params?'&' + params:'');zwPopup.open(link);return false;};
var zwStoryParam;function zwGetStoryParam() {if (zwStoryParam) return zwStoryParam;var query=this.location.search.substring(1);var zl;if (query.length > 0){var params=query.split('&');for (var i=0 ; i<params.length ; i++){var pos = params[i].indexOf('=');var name = params[i].substring(0, pos);var value = params[i].substring(pos + 1);if (name == 'zl') { zl = value; break; }}}if (zl) { zwStoryParam = zl; } return zwStoryParam;}
var zift_pc = 0;function zift_show8a7c9fef22a7774d0122ba7ff68b53af() { if (zift_pc >= 5) document.getElementById('8a7c9fef22a7774d0122ba7ff68b53af_options').style.display = '';}

document.write(v8a7c9fef22a7774d0122ba7ff68b53af_main.references);
document.write(v8a7c9fef22a7774d0122ba7ff68b53af_main.styles);
var v8a7c9fef22a7774d0122ba7ff68b53af_html;
var v8a7c9fef22a7774d0122ba7ff68b53af_story= zwGetStoryParam();
v8a7c9fef22a7774d0122ba7ff68b53af_html = v8a7c9fef22a7774d0122ba7ff68b53af_main.opening;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story]) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_titles.hiddenOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_titles.visibleOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_titles.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story]) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_titles.hiddenClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_titles.visibleClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef2a66eb9c012ad4dd4ce16f5d' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef2a66eb9c012ad4dd4ce16f5d') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef2a550709012a581b1b2f6af6' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581b1b2f6af6.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581b1b2f6af6.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581b1b2f6af6.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef2a550709012a581b1b2f6af6') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581b1b2f6af6.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581b1b2f6af6.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef2a550709012a581dd2026d64' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581dd2026d64.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581dd2026d64.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581dd2026d64.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef2a550709012a581dd2026d64') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581dd2026d64.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a581dd2026d64.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef2a550709012a582779b56f59' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a582779b56f59.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a582779b56f59.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a582779b56f59.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef2a550709012a582779b56f59') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a582779b56f59.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef2a550709012a582779b56f59.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef29d39a7c0129f6bd065a7cf3' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef29d39a7c0129f6bd065a7cf3') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef28ea589201296bdb6e3c6dca' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bdb6e3c6dca.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bdb6e3c6dca.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bdb6e3c6dca.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef28ea589201296bdb6e3c6dca') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bdb6e3c6dca.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bdb6e3c6dca.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef29d39a7c0129f6d0893d060e' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6d0893d060e.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6d0893d060e.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6d0893d060e.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef29d39a7c0129f6d0893d060e') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6d0893d060e.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6d0893d060e.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef29d39a7c0129f6b8a6cd7b0e' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef29d39a7c0129f6b8a6cd7b0e') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef28ea589201296bbbf8ed6a4b' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bbbf8ed6a4b.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bbbf8ed6a4b.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bbbf8ed6a4b.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef28ea589201296bbbf8ed6a4b') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bbbf8ed6a4b.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296bbbf8ed6a4b.hiddenClosing;
}
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_story == '8a7c9fef28ea589201296be4d58b6fc4' && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] ) {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296be4d58b6fc4.visibleOpening;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296be4d58b6fc4.hiddenOpening;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296be4d58b6fc4.contents;
if (v8a7c9fef22a7774d0122ba7ff68b53af_story && v8a7c9fef22a7774d0122ba7ff68b53af_details['v' + v8a7c9fef22a7774d0122ba7ff68b53af_story] == 'v8a7c9fef28ea589201296be4d58b6fc4') {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296be4d58b6fc4.visibleClosing;
} else {
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_details.v8a7c9fef28ea589201296be4d58b6fc4.hiddenClosing;
}
v8a7c9fef22a7774d0122ba7ff68b53af_html += v8a7c9fef22a7774d0122ba7ff68b53af_main.closing;
if (document.getElementById('zift_html_8a7c9fef22a7774d0122ba7ff68b53af')) {
document.getElementById('zift_html_8a7c9fef22a7774d0122ba7ff68b53af').innerHTML = v8a7c9fef22a7774d0122ba7ff68b53af_html;
} else {
document.write(v8a7c9fef22a7774d0122ba7ff68b53af_html);}
document.write(v8a7c9fef22a7774d0122ba7ff68b53af_main.tracking);