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var v8a7caa111aa3e7b1011aa7736e4d01d5_titles = {"visibleOpening":"<div id='zw_titles_8a7caa111aa3e7b1011aa7736e4d01d5'>","visibleClosing":"<\/div>","hiddenOpening":"<div id='zw_titles_8a7caa111aa3e7b1011aa7736e4d01d5' style='display:none'>","hiddenClosing":"<\/div>","contents":"<div id='zwTitle'>WAC Consulting Inc. - Mashup<span class='zwClear' ><\/span><\/div><div><ul class='zwContent'><li id='zw_0_li'><div class='zwContentTitle' id='zw_0_title'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ea1efb7234&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4ea1efb7234','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Adventures in Bootstrapping: How I Started a Restaurant with &#036;6,000<\/a><\/div><div class='zwContentExtra' id='extra_0'><\/div><div class='zwContentText' id='zw_0'>Two years ago I was laid off from my office job. I had no college degree, but I had spent six years working as the assistant to an inventor, and the rest of the time in HR and business management positions. I had some idea how to start and run a ...<span class='zwTextReadMore'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ea1efb7234&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4ea1efb7234','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_1_li'><div class='zwContentTitle' id='zw_1_title'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4dd4ce16f5d','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Staying in Touch with Your Customers<\/a><\/div><div class='zwContentExtra' id='extra_1'><\/div><div class='zwContentText' id='zw_1'>&quot;We see our customers as invited guests to a party, and we are the hosts. It&#039;s our job every day to make every important aspect of the customer experience a little bit better,&quot; said Jeff Bezos, founder and CEO for Amazon.com, a ...<span class='zwTextReadMore'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4dd4ce16f5d','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_2_li'><div class='zwContentTitle' id='zw_2_title'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4ed605372aa','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Payment Processing Tips for Small Businesses<\/a><\/div><div class='zwContentExtra' id='extra_2'><\/div><div class='zwContentText' id='zw_2'>In a tight economy, small businesses are finding it increasingly necessary to offer their customers a payment card (credit/debit) option. CPAs can use these tips to educate their small business clients about payment processing:    Advise clients ...<span class='zwTextReadMore'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);try{zwShowDetails('8a7c9fef2a66eb9c012ad4ed605372aa','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_3_li'><div class='zwContentTitle' id='zw_3_title'><a href='http://sage.ziftsolutions.com/Library.html' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);try{zwShowDetails('8a7c9fef2a550709012a583942727731','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Beyond EMR: Digitizing Your Other Paper Records<\/a><\/div><div class='zwContentExtra' id='extra_3'><\/div><div class='zwContentText' id='zw_3'>Whether or not you&#039;ve made the transition to electronic medical records (EMR), you should consider going digital with your other paper records. Electronic record-keeping not only frees up office space for other uses, but also adds layers of ...<span class='zwTextReadMore'><a href='http://sage.ziftsolutions.com/Library.html' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);try{zwShowDetails('8a7c9fef2a550709012a583942727731','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_4_li'><div class='zwContentTitle' id='zw_4_title'><a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);try{zwShowDetails('8a7c9fef2a550709012a581b1b2f6af6','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Hoffman&#039;s Hot Seat: Making the Most of Social CRM Opportunities with Customers<\/a><\/div><div class='zwContentExtra' id='extra_4'><\/div><div class='zwContentText' id='zw_4'>There&#039;s a huge amount of buzz around social CRM but a limited amount of action that marketers are actually taking. Larry Ritter, Senior Vice President and General Manager for Sage CRM Solutions, shares his insights on opportunities for ...<span class='zwTextReadMore'><a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);try{zwShowDetails('8a7c9fef2a550709012a581b1b2f6af6','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_5_li'><div class='zwContentTitle' id='zw_5_title'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76147D-73AE-0001-4B5C-23621ABA1433&amp;CardId=569322&amp;RowIndex=0&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6ec46e209ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76147D-73AE-0001-4B5C-23621ABA1433&#037;26CardId&#037;3D569322&#037;26RowIndex&#037;3D0&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6ec46e209ca','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Sage Payment Solutions President Greg Hammermaster to Present on Merchant Card Services at NAFCU&#039;s 43rd Annual Conference &amp; Exhibition<\/a><\/div><div class='zwContentExtra' id='extra_5'><\/div><div class='zwContentText' id='zw_5'> Sage North America today announced that Greg Hammermaster, president (SVP) of its Sage Payment Solutions division, will present an education session on merchant card and payment services at the National Association of Federal Credit ...<span class='zwTextReadMore'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76147D-73AE-0001-4B5C-23621ABA1433&amp;CardId=569322&amp;RowIndex=0&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6ec46e209ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76147D-73AE-0001-4B5C-23621ABA1433&#037;26CardId&#037;3D569322&#037;26RowIndex&#037;3D0&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6ec46e209ca','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_6_li'><div class='zwContentTitle' id='zw_6_title'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);try{zwShowDetails('8a7c9fef2a550709012a581dd2026d64','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Sage Shows New Movement on Old Promises<\/a><\/div><div class='zwContentExtra' id='extra_6'><\/div><div class='zwContentText' id='zw_6'>On March 18, 2008, Sage, an international supplier of business management software and services, announced a strategy that aimed to enhance mobility of sales data and offer easier migration and greater interaction between solutions. The ...<span class='zwTextReadMore'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);try{zwShowDetails('8a7c9fef2a550709012a581dd2026d64','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_7_li'><div class='zwContentTitle' id='zw_7_title'><a href='http://smart-grid.tmcnet.com/news/2010/07/14/4900436.htm' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581642ae67a6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmart-grid.tmcnet.com&#037;2Fnews&#037;2F2010&#037;2F07&#037;2F14&#037;2F4900436.htm&#039;);try{zwShowDetails('8a7c9fef2a550709012a581642ae67a6','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Sage Abra Suite v9 Delivers Mobile Workforce Collaboration to HRMS Users &amp; New Levels of Paperless Automation<\/a><\/div><div class='zwContentExtra' id='extra_7'><\/div><div class='zwContentText' id='zw_7'>Sage North America today announced Sage Abra Suite v9, the human\nresource management system (HRMS) that will deliver mobile workforce\ncollaboration and unmatched paperless automation for small and\nmidsized companies. Sage Abra Suite v9 features ...<span class='zwTextReadMore'><a href='http://smart-grid.tmcnet.com/news/2010/07/14/4900436.htm' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581642ae67a6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmart-grid.tmcnet.com&#037;2Fnews&#037;2F2010&#037;2F07&#037;2F14&#037;2F4900436.htm&#039;);try{zwShowDetails('8a7c9fef2a550709012a581642ae67a6','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_8_li'><div class='zwContentTitle' id='zw_8_title'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&amp;CardId=563029&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6e9192f096b','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Sage Abra Suite v9 Delivers Mobile Workforce Collaboration to HRMS Users and New Levels of Paperless Automation<\/a><\/div><div class='zwContentExtra' id='extra_8'><\/div><div class='zwContentText' id='zw_8'>Sage North America today announced Sage Abra Suite v9, the human resource management system (HRMS) that will deliver mobile workforce collaboration and unmatched paperless automation for small and midsized companies. Sage Abra Suite v9 features ...<span class='zwTextReadMore'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&amp;CardId=563029&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6e9192f096b','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_9_li'><div class='zwContentTitle' id='zw_9_title'><a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);try{zwShowDetails('8a7c9fef2a550709012a582779b56f59','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Connecting the Dots Between Sales Compensation and Customers<\/a><\/div><div class='zwContentExtra' id='extra_9'><\/div><div class='zwContentText' id='zw_9'>Aligning sales reps&#039; compensation with customer value puts all parties involved on the same track: creating shareholder value.An often overlooked but highly effective way to improve business is to align sales compensation with customer ...<span class='zwTextReadMore'><a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);try{zwShowDetails('8a7c9fef2a550709012a582779b56f59','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_10_li'><div class='zwContentTitle' id='zw_10_title'><a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);try{zwShowDetails('8a7c9fef2a550709012a5830107674ca','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Accepting Credit Cards: 5 Things You Need to Know<\/a><\/div><div class='zwContentExtra' id='extra_10'><\/div><div class='zwContentText' id='zw_10'>Sure, some businesses are cash-only and do just fine -- the local ice cream parlor, the greasy spoon diner down the street, the flea market that&#039;s been around for a century. But these days, in a nation where floating on credit is as ...<span class='zwTextReadMore'><a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);try{zwShowDetails('8a7c9fef2a550709012a5830107674ca','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_11_li'><div class='zwContentTitle' id='zw_11_title'><a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6bd065a7cf3','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>SageCRM v7.0 Customer Relationship Management (CRM) Suite Available for Small and Midsized Businesses <\/a><\/div><div class='zwContentExtra' id='extra_11'><\/div><div class='zwContentText' id='zw_11'>Sage North America provides business management software and services to more than 3 million small and midsized businesses. SageCRM v7.0 was released June 21, 2010 and introduces an interactive dashboard and new user navigation to help users ...<span class='zwTextReadMore'><a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6bd065a7cf3','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_12_li'><div class='zwContentTitle' id='zw_12_title'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef28ea589201296bdb6e3c6dca','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Study Finds Leading Companies are Optimizing Payments Processes to Increase Cash Flow<\/a><\/div><div class='zwContentExtra' id='extra_12'><\/div><div class='zwContentText' id='zw_12'>Sage North America today announced high-level findings from Aberdeen Group&#039;s recently published third annual payments report, titled &quot;Global Payments: Maximizing Cash Flow with Electronic Payments and Process Automation.&quot; ...<span class='zwTextReadMore'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);try{zwShowDetails('8a7c9fef28ea589201296bdb6e3c6dca','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_13_li'><div class='zwContentTitle' id='zw_13_title'><a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6d0893d060e','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>ACT! Mobile Live Debuts as Latest Connected Service From Sage North America<\/a><\/div><div class='zwContentExtra' id='extra_13'><\/div><div class='zwContentText' id='zw_13'>Sage North America, which provides business management software and\nservices to more than three million small and midsized businesses in\nCanada and the United States, today announced ACT! Mobile Live as its\nlatest connected service. ACT! Mobile ...<span class='zwTextReadMore'><a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6d0893d060e','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><li id='zw_14_li'><div class='zwContentTitle' id='zw_14_title'><a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6b8a6cd7b0e','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>Sage&#039;s channel program an evolving work in progress<\/a><\/div><div class='zwContentExtra' id='extra_14'><\/div><div class='zwContentText' id='zw_14'>At its annual Insights conference held in Denver last month, business management software vendor, Sage, announced new partner workshops and resources, as well as enhancements to its existing channel initiatives to help make partners more ...<span class='zwTextReadMore'><a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick=\"zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);try{zwShowDetails('8a7c9fef29d39a7c0129f6b8a6cd7b0e','8a7caa111aa3e7b1011aa7736e4d01d5')}catch(err){};return false;\" target='_blank'>[read more]<\/a><\/span><\/div><\/li><\/ul><\/div>"};
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I had no college degree, but I had spent six years working as the assistant to an inventor, and the rest of the time in HR and business management positions. I had some idea how to start and run a business. I&#039;m also a good cook.<\/p> <p>I am a huge fan of the cooking show <a href=\"http://www.foodnetwork.com/diners-drive-ins-and-dives/index.html\">&quot;Diners, Drive-ins and Dives,&quot;<\/a> which is hosted by my idol, Guy Fieri. On one show, he featured a mechanic who used a homemade rotisserie meat smoker in his camper to cook for his employees, and it inspired me. I approached a neighbor who had been pushing me to start my own restaurant, and essentially asked him to put his money where his mouth was. He loaned me &#036;2,000 and I promised him a 25&#037; return on the investment. Once we had that loan, a friend of my husband&#039;s lent me &#036;3,500 with no interest due and a friend of mine lent me &#036;500 with no interest due, for a total of &#036;6,000 and a repayment of &#036;6,500. It wasn&#039;t a lot, but I thought if I worked it right, it might be enough.<strong><\/strong><\/p> <p><strong>I keep costs and overhead low<\/strong><\/p> <p>From my previous work, I had experience filing for an LLC and doing accounting and payroll, so I knew I wouldn&#039;t have to hire a lawyer or an accountant. I invested &#036;500 in <a href=\"http://www.peachtree.com/\">Peachtree Accounting<\/a> software to manage my payroll and finances. As for a head chef, I had that covered, too: I had been cooking since grade school. My father was an excellent chef and we used to make dinner together after he got home for work - things like shish kebabs, ribs and homemade marinades.<\/p> <p>We couldn&#039;t afford rent on a space right away, so on Craigslist I found a &#036;1,700 camper trailer, which my husband remodeled into a kitchen. For the first year we parked the trailer in a vacant lot in High Ridge, MO, off of Highway 30 and made all our food to go.<\/p> <p>I wanted smoked meats to be the center of my menu, but brand new smokers go for around &#036;5,000 - almost my entire budget. So I purchased online directions for building a homemade smoker. I bought about &#036;150 worth of scrap metal, including a 250-gallon oil tank that had come out of an old home. With the help of some neighbors who owned a couple of welders, we were able to create a smoker for less than &#036;200.<\/p> <p>I decided to use a residential stove for my kitchen. I not only saved thousands I would have spent on an industrial stove, but I didn&#039;t need to install a vent hood to pass the safety inspection. Vent hoods cost around &#036;20,000. Using a residential stove means I don&#039;t have a fryer, so I don&#039;t have French fries. But I offer steamed corn, baked beans and other homemade sides instead. My feeling is that if people can&#039;t live without French fries, they should just go to McDonalds.<\/p> <p><strong>I rely on my community<\/strong><\/p> <p>What&#039;s really gotten me through the first couple of years is having the support of my community. In addition to giving me seed money, helping me build my smoker and getting the word out about my restaurant, my neighbors have actually written checks that have allowed me to buy vital pieces of equipment.<\/p> <p>At one point, one of my fridges died and I was putting everything in ice chests. A customer and friend from church dropped by and saw my predicament. When I told her that I was saving to buy a fridge being sold up the street for &#036;1,600, she wrote me a check for the amount on the spot, without expectation of being paid back. I was blown away. Later, a customer and friend of mine sold me a walk-in cooler for only &#036;300. Without this support I don&#039;t think I would have made it this far.<\/p> <p><strong>I had to spend a little more to make a lot more<\/strong><\/p> <p>Last November I finally moved to a new space in Arnold/Imperial MO. The restaurant is small - just enough room for a kitchen and three tables, but it&#039;s made a huge difference.<\/p> <p>The first year - 2009, when I was working out of the trailer - I had very little help. I only worked three days a week and it showed. In 2009 I made only &#036;35,000 in revenue. In the new space, business has picked up. We&#039;ve got more street visibility and people like that there&#039;s a place to sit and eat.<\/p> <p>Now I work five days a week and have almost doubled the size of my menu. I hired four part-time employees and one full-time cashier. Rent is only &#036;550 a month, so I continue to have very low overhead. I am making over &#036;12,000 a month in sales so far this year - quite a jump from last year. Within the next 12 months, I expect to repay the initial loans - plus interest - that let me launch my business.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; Previous Article&nbsp;|&nbsp;<a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4dd4ce16f5d\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a66eb9c012ad4dd4ce16f5d":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a66eb9c012ad4dd4ce16f5d' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a66eb9c012ad4dd4ce16f5d'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_1'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ea1efb7234&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4ea1efb7234\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4ed605372aa\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);' target='_blank' >Staying in Touch with Your Customers<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_1'><\/div><div class='zwContentText'><span class='zwInline'><p>&quot;We see our customers as invited guests to a party, and we are the hosts. It&#039;s our job every day to make every important aspect of the customer experience a little bit better,&quot; said Jeff Bezos, founder and CEO for Amazon.com, a company known for its customer-centric philosophies.<\/p> <p>Are your leaders in touch with your customers? Most companies claim to be customer-centric. In truth, most businesses are not as customer-centric as they think.<\/p> <p>True customer engagement starts with leadership. Yet, senior executives often get distracted by the grinds of running the business - operations, financials, strategy and other day-to-day activities.<\/p> <p>To remain competitive, business leaders must keep their fingers on the pulse of the entire customer experience, from beginning to end. Executives can unintentionally (and quickly) find themselves out of touch with the realities of the customer experience being created by their company on a daily basis.<\/p> <p><span style=\"color: rgb(204, 51, 51);\"><span style=\"font-family: Arial;\"><strong>No Substitute for Direct Engagement<\/strong><\/span><\/span><br/> Leaders often depend on customer surveys, market research and anecdotal evidence of how customers perceive their company. While this information is valuable, nothing takes the place of real, live, regular and direct engagement with a cross sampling of your customer base.<\/p> <p>This level of engagement will not only help you gain valuable insights into the issues and challenges faced by your customers each day, but it will also help you begin to understand your customers&#039; perceptions of your company as a whole.<\/p> <p>Customer feelings and emotions are difficult to extract from surveys and research, but they can easily be learned from sincere one-on-one dialogue. Ask yourself how often you talk and meet with customers in venues that generate honest and open discussion about how customers feel about your product, service, value proposition, employees and company overall.<\/p> <p><span style=\"color: rgb(204, 51, 51);\"><span style=\"font-family: Arial;\"><strong>Customers at the Forefront<\/strong><\/span><\/span><br/> It is not necessary to create a complex program or process. You might simply require that all key leaders meet regularly with randomly selected customers, and report back on what they learned. The goal of such a program is not to create a litany of action items. Rather, leaders should be exposed to your customers&#039; real issues, as well as sensitized to how the decisions they make will impact customers.<\/p> <p>Be careful that executives do not try to extrapolate trends from just a few customer interactions; that&#039;s what quantitative research is for. Simply let your leaders build customer relationships one-on-one, knowing that each customer could have a unique point of view or concern.<\/p> <p>To be a truly customer-centric company, you must put customers first in all decision making. As your business leaders make a habit of regular customer visits, they can more effectively keep the customers&#039; interests, passions and concerns at the forefront.<\/p> <p>It is important to remember, however, that customer-centricity is not just for senior leaders. Keeping customers top-of-mind in all decision-making should be ingrained into your company culture.<\/p> <p><span style=\"color: rgb(204, 51, 51);\"><span style=\"font-family: Arial;\"><strong>The Good, Bad and Ugly<\/strong><\/span><\/span><br/> Putting yourself and your leadership team in the shoes of your customers is really a simple concept. Just keep asking one basic question: As a customer, how would I like to be treated?<\/p> <p>Put yourself out there, and be prepared to hear the good, the bad and the ugly. The bad and the ugly often contain the &quot;golden nuggets&quot; needed to improve a company&#039;s competitiveness in the marketplace.<\/p> <p>Leon Leonwood Bean, founder of L.L. Bean, another company known for its dedication to customer service and satisfaction, said, &quot;A customer is not an interruption of our work&hellip;he is the purpose of it.&quot;<\/p> <p>I urge you to get closer to your customers. You will be glad you did.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ea1efb7234&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4ea1efb7234\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4ed605372aa\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a66eb9c012ad4ed605372aa":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a66eb9c012ad4ed605372aa' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a66eb9c012ad4ed605372aa'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_2'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4dd4ce16f5d\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://sage.ziftsolutions.com/Library.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a583942727731\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&amp;pid=gmail&amp;attid=0.1&amp;thid=12ad478a8244c60f&amp;mt=application/msword&amp;url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2&amp;ik%3De130d5e6ec&amp;view%3Datt&amp;th%3D12ad478a8244c60f&amp;attid%3D0.1&amp;disp%3Dattd&amp;zw&amp;sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);' target='_blank' >Payment Processing Tips for Small Businesses<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_2'><\/div><div class='zwContentText'><span class='zwInline'><p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">In a tight economy, small businesses are finding it increasingly necessary to offer their customers a payment card (credit/debit) option. CPAs can use these tips to educate their small business clients about payment processing:<p><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Advise clients to choose a technically savvy and financially stable payments provider.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">Due to product complexities and ongoing investment in infrastructure and security, payment systems have moved from being bank owned to technology providers that can vary in size, depth and trust. Consider clients&#039; needs and help them identify providers that process the forms of payments (credit cards, debit cards, ACH payments-which include direct deposits or e-checks-check services and gift/loyalty cards) and methods (retail point-of-sale, Web, phone, mobile, check scanner) that fit those needs.<p><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Look to maximize sales channel opportunities.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">Help clients &quot;close the sale&quot; by being accessible in all the places their customers want to buy: over the phone, on the Web, at a trade show, in the field, etc. Forcing customers to call or go into a store to make the sale limits sales opportunities.<b><i><\/i><\/b><p><b><i><\/i><\/b><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Embrace credit cards.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">Credit cards can be more expensive to accept than cash or checks, but some customers prefer only to use credit cards. Asking customers not to use a credit card can mean sacrificing repeat sales. Additionally, business-to-business (B2B) shops can pick up new customers by being credit card friendly, and are well positioned as a first alternative when a competitor is out of inventory.<p><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Integrate payments data with the accounting system.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">A best practice is integrating payments acceptance into the accounting system. Not only can this eliminate the inaccuracy of manual data entry, but it can also reduce days sales outstanding (DSO) and enhance your clients&#039; audit and compliance positions.<b><i><\/i><\/b><p><b><i><\/i><\/b><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Advise clients in establishing a check payments strategy.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">As e-payments replace more and more checks, don&#039;t lose sight of the potential increased exposure with fraudulent checks. Converting paper checks electronically to ACH, checks-by-phone, Web, Check 21, and check guarantee can increase cash flow and mitigate losses.<b><i><\/i><\/b><p><b><i><\/i><\/b><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Focus clients on becoming PCI-compliant and scanning their PCs.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">Payment Card Industry (or PCI) compliance is a requirement of all businesses that interact with credit or debit cards. PCI compliance ensures that your clients are up to date on the latest best practices to protect their business and their customers from card payment fraud. And, just as you use antivirus software on a PC, advise clients to use security vulnerability software that scans a PC for potential security leaks.<b><i><\/i><\/b><p><b><i><\/i><\/b><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Understand the importance of end-to-end encryption technology. <\/font><\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">End-to-end encryption (E2EE) starts with payment capture devices, and goes all the way to the transaction&#039;s being authorized. E2EE prevents the card account data from being stolen electronically, and lessens the cost and impact to become a PCI-compliant business.<b><i><\/i><\/b><p><b><i><\/i><\/b><\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><p> <\/p><\/span><\/p> <p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; line-height: normal;\"><b><i><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\"><font color=\"&#035;b22222\"><img src=\"http://media.journalofaccountancy.com/JOA/Issues/global/checkmark.gif\"/> Help your clients understand mobile payments.<\/font> <\/span><\/i><\/b><span style=\"font-size: 10pt; font-family: &#039;Arial&#039;,&#039;sans-serif&#039;;\">This involves more than just a smartphone that can accept a credit card payment, or a mobile phone that replaces a credit card in making a purchase. It&#039;s also about delivering information and marketing activities, such as offering coupons through an array of mobile devices, that build customer loyalty.<\/span><\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4dd4ce16f5d&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4dd4ce16f5d\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://sage.ziftsolutions.com/Library.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a583942727731\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a583942727731":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a583942727731' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a583942727731'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_3'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4ed605372aa\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://sage.ziftsolutions.com/Library.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);' target='_blank' >Beyond EMR: Digitizing Your Other Paper Records<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_3'><\/div><div class='zwContentText'><span class='zwInline'>Whether or not you&#039;ve made the transition to electronic medical records (EMR), you should consider going digital with your other paper records. Electronic record-keeping not only frees up office space for other uses, but also adds layers of security to your files, makes them more easily accessible to you and your staff, and reduces the risk of filing errors. <br/><br/>Digitizing saves time and helps your practice run more efficiently because you can easily locate information rather than rummaging through paper files, some of which could be incomplete or illegible. <br/><br/>What&#039;s more, going digital can save you money. You&#039;re no longer paying for shredding, disposal or file storage, and you can use former file room space for revenue-generating services. You may even be able to lease a smaller office since you won&#039;t need file space, which could dramatically decrease your rent.<br/><br/>And of course, digitizing helps you go &quot;green&quot; as it dramatically reduces paper usage in your office.<br/><br/><b>What can you make paperless?<\/b><br/><br/>In addition to billing, digital files can be kept for prescriptions, notes, appointment scheduling, employee records, legal documentation, insurance, purchase orders, bank statements - just about anything for which you normally keep paper files or put on paper. <br/><br/>&quot;If I am prescribing a medication that might interact with another medication a patient is taking, the e-prescribing system immediately alerts me,&quot; says S. Mike Neskovic, M.D., a family medicine and geriatrics practitioner in Glendale, Calif. &quot;By going completely paperless, I also have more time to spend with my patients.&quot;<br/><br/>Converting all your paper files to electronic records can be time-consuming and expensive, especially if your practice has been around for a long time, so it&#039;s best to choose which paper makes the most sense to convert. With the advances in electronic record-keeping, there are quite a few systems available, allowing you to choose the one that works best for what you want to digitize.<br/><br/>For example, document management companies like Cintas offer document storage and imaging capabilities that help your practice operate digitally moving forward while making your paper records available in an &quot;on demand&quot; electronic format, explains Jim Johnson, director of document management for Cintas in Mason, Ohio.<b><br/><br/>Choosing the right system<\/b><br/><br/>To choose the right system, you should examine your current situation, the types of documents you have and your workflow requirements. Then, work within your existing processes to assess where you need digitized documents. For example, you may discover that insurance creates the most paper in your office, or billing records, or invoices.<br/><br/>Once you&#039;ve figured out what you want to digitize, explore your technology options. Automatic data-capturing and imaging systems tend to be the most efficient, and web-based systems ensure easy access and portability.<br/><br/>&quot;Look for document capture and management software solutions that are scalable and promote growth and flexibility,&quot; suggests Brian Bagan, director of business development for the document imaging division of Kodak&#039;s Business Solutions and Services Group.<br/><br/>Choose technology that will strengthen your existing office processes and situations, eliminate costs and drive efficiency. Then, work with your technology providers to monitor your results and assess adjustments, changes or the need for additional software.<br/><b><br/>Tackling the challenges<\/b><br/><br/>Experts say one of the biggest challenges to electronic documentation of paper files is the time it takes to convert paper files to digital. <br/><br/>&quot;One of the biggest obstacles the practices we serve encounter is the time required for scanning and indexing the documents into the system,&quot; says Betty Otter-Nickerson, president of Sage Healthcare Division in Tampa, Fla. &quot;While someone must be assigned this role, it is typically the same person who would have file clerk duties.&quot;<br/><br/>You can hire a company to come in and digitize everything over a finite period or time, or use your existing resources and slowly digitize the information on nights and weekends - there are always solutions. <br/><br/>Price is another daunting factor, as initial upfront costs can be expensive. <br/><br/>&quot;But once everything is set up and running, the return on investment is usually achieved within a year,&quot; says Carmela Wong, vice president of marketing for data technology company ABBYY USA in Milpitas, Calif. <br/><br/>Plus you&#039;ll see reduced spending in other areas of running your business, as mentioned above. And, while you will be paying for the technology and services fees, there are ways to increase your return on investment. <br/><br/>If you&#039;re already transitioning patient medical records to EMR, in some cases you can use the same technology system you&#039;re currently using for digitizing other files, according to Richard Lopez del Rincon, executive vice president of Miami-based CareCloud, which offers physicians web-based back-office solutions for billing and collections. <br/><br/>However, most EMR systems require you to adapt to a different method of working and recording information, which may be burdensome to do with all of your paper files, warns Jon Langdon, director of professional services for Westbrook Technologies in Branford, Conn. <br/><br/>If you haven&#039;t yet made the transition to digital medical records, consider a document management system that captures information in its existing form, which can be used for all your documents in addition to patient medical records to maximize your technology dollars. Some EMR systems can be used successfully in conjunction with document management software; assess your needs, your investment in existing IT and your budget to determine what will work best for you. <br/><br/><b>To be safe<br/><\/b><br/>Be sure to digitize your records to more than one medium, which can include hard drives, optical discs, off-site servers and secure Internet repositories.<br/><br/>&quot;Doing so will better insure that medical practices won&#039;t lose their data if one medium becomes corrupted,&quot; says Steve Olson, CEO of Olson DataMax in Bountiful, Utah. &quot;Most importantly, whatever they store needs to be indexed and easily retrievable.<br/><br/>And don&#039;t forget to do your due diligence to make sure you&#039;re dealing with a reputable vendor and getting the best value.<br/><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://docs.google.com/a/ziftsolutions.com/viewer?a=v&pid=gmail&attid=0.1&thid=12ad478a8244c60f&mt=application/msword&url=http://mail.google.com/a/ziftsolutions.com/?ui%3D2%26ik%3De130d5e6ec%26view%3Datt%26th%3D12ad478a8244c60f%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a66eb9c012ad4ed605372aa&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fdocs.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2Fviewer&#037;3Fa&#037;3Dv&#037;26pid&#037;3Dgmail&#037;26attid&#037;3D0.1&#037;26thid&#037;3D12ad478a8244c60f&#037;26mt&#037;3Dapplication&#037;2Fmsword&#037;26url&#037;3Dhttp&#037;3A&#037;2F&#037;2Fmail.google.com&#037;2Fa&#037;2Fziftsolutions.com&#037;2F&#037;3Fui&#037;253D2&#037;2526ik&#037;253De130d5e6ec&#037;2526view&#037;253Datt&#037;2526th&#037;253D12ad478a8244c60f&#037;2526attid&#037;253D0.1&#037;2526disp&#037;253Dattd&#037;2526zw&#037;26sig&#037;3DAHIEtbRqtbI1kUMqeVG9MgeZF3lMePsMYg&#039;);zwShowDetails(\"8a7c9fef2a66eb9c012ad4ed605372aa\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a581b1b2f6af6":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a581b1b2f6af6' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a581b1b2f6af6'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_4'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://sage.ziftsolutions.com/Library.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a583942727731\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76147D-73AE-0001-4B5C-23621ABA1433&CardId=569322&RowIndex=0&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6ec46e209ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76147D-73AE-0001-4B5C-23621ABA1433&#037;26CardId&#037;3D569322&#037;26RowIndex&#037;3D0&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6ec46e209ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);' target='_blank' >Hoffman&#039;s Hot Seat: Making the Most of Social CRM Opportunities with Customers<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_4'><\/div><div class='zwContentText'><span class='zwInline'>There&#039;s a huge amount of buzz around social CRM but a limited amount of action that marketers are actually taking. Larry Ritter, Senior Vice President and General Manager for Sage CRM Solutions, shares his insights on opportunities for marketing leaders to engage with customers through a variety of social CRM platforms.<\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://sage.ziftsolutions.com/Library.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a583942727731&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsage.ziftsolutions.com&#037;2FLibrary.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a583942727731\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76147D-73AE-0001-4B5C-23621ABA1433&CardId=569322&RowIndex=0&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6ec46e209ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76147D-73AE-0001-4B5C-23621ABA1433&#037;26CardId&#037;3D569322&#037;26RowIndex&#037;3D0&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6ec46e209ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6ec46e209ca":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6ec46e209ca' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6ec46e209ca'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_5'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76147D-73AE-0001-4B5C-23621ABA1433&amp;CardId=569322&amp;RowIndex=0&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6ec46e209ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76147D-73AE-0001-4B5C-23621ABA1433&#037;26CardId&#037;3D569322&#037;26RowIndex&#037;3D0&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);' target='_blank' >Sage Payment Solutions President Greg Hammermaster to Present on Merchant Card Services at NAFCU&#039;s 43rd Annual Conference &amp; Exhibition<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_5'><\/div><div class='zwContentText'><span class='zwInline'><br/><div><p><br/> Sage North America today announced that Greg Hammermaster, president (SVP) of its Sage Payment Solutions division, will present an education session on merchant card and payment services at the National Association of Federal Credit Unions&#039; (NAFCU) 43rd Annual Conference &amp; Exhibition, being held this week at Navy Pier in Chicago. Sage Payment Solutions provides a wide range of secure standalone and integrated payment processing solutions to more than 155,000 merchants.<\/p> <p>On Wednesday, July 21, Hammermaster will present &quot;Explore Merchant Card Services for Your Treasury Management Portfolio.&quot; The session will help credit union attendees learn how to build a quality merchant services program that will both attract and effectively service business members.<\/p> <p>Hammermaster has more than 20 years of experience in banking and finance. He was previously with SunTrust Banks, where he served as senior vice president of commercial card and payment services in the Treasury and Payment Solutions Division. His responsibilities have included sales, business development, direction of the vision and execution for commercial card practices, and developing strategic partnerships. Hammermaster has also had experience with a number of online businesses and with Visa International, the world&#039;s largest card network, where he worked with banks in the areas of online merchant services, debit, credit, and commercial payment solutions. Prior to working for Visa, he was instrumental in delivering Visa&#039;s first corporate and purchasing card program.<\/p> <p>In addition to educating NAFCU attendees, Sage Payment Solutions will demonstrate Sage Exchange, its PCI-certified, integrated payments platform, in booth 25 on the conference&#039;s trade show floor.<\/p><\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/weblog/2010/07/hoffmans_hot_seat_making_the_m.html' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581b1b2f6af6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fweblog&#037;2F2010&#037;2F07&#037;2Fhoffmans_hot_seat_making_the_m.html&#039;);zwShowDetails(\"8a7c9fef2a550709012a581b1b2f6af6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a581dd2026d64":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a581dd2026d64' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a581dd2026d64'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_6'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76147D-73AE-0001-4B5C-23621ABA1433&CardId=569322&RowIndex=0&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6ec46e209ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76147D-73AE-0001-4B5C-23621ABA1433&#037;26CardId&#037;3D569322&#037;26RowIndex&#037;3D0&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6ec46e209ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://smart-grid.tmcnet.com/news/2010/07/14/4900436.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581642ae67a6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmart-grid.tmcnet.com&#037;2Fnews&#037;2F2010&#037;2F07&#037;2F14&#037;2F4900436.htm&#039;);zwShowDetails(\"8a7c9fef2a550709012a581642ae67a6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);' target='_blank' >Sage Shows New Movement on Old Promises<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_6'><\/div><div class='zwContentText'><span class='zwInline'><p><span style=\"font-size: 10px;\">On March 18<span style=\"font-size: x-small;\"><span style=\"font-size: 10px;\">, <\/span><\/span>2008, Sage<a href=\"http://www.sagenorthamerica.com/\"><\/a>, an international supplier of business management software and services, announced a strategy that aimed to enhance mobility of sales data and offer easier migration and greater interaction between solutions. The &quot;Sage CRM Solutions 2010 strategy&quot; sought to address all three of the top user needs reflected by Yankee Group&#039;s <span style=\"text-decoration: underline;\"><\/span>2007 Enterprise Applications and Mobility survey: <\/span><\/p><ol><li><span style=\"font-size: 10px;\">the need to focus on and transform applications&#039; processes;<\/span><\/li><li><span style=\"font-size: 10px;\">increasing the usability of those processes; and<\/span><\/li><li><span style=\"font-size: 10px;\">the need for mobility.<\/span><\/li><\/ol><p><span style=\"font-size: 10px;\"><em>[Editors&#039; Note: For <\/em><strong>CRM<\/strong><em>&#039;s coverage of this strategy, click <\/em><a href=\"http://www.&#037;C2&#037;ADdestinationcrm.&#037;C2&#037;ADcom/&#037;C2&#037;ADArticles/&#037;C2&#037;ADCRM-&#037;C2&#037;ADNews/&#037;C2&#037;ADDaily-&#037;C2&#037;ADNews/&#037;C2&#037;ADSages-&#037;C2&#037;ADNew-&#037;C2&#037;ADNew-&#037;C2&#037;ADGlobal-&#037;C2&#037;ADStrategy-&#037;C2&#037;AD47390.&#037;C2&#037;ADaspx\"><em>here<\/em><\/a><em>.] <\/em><\/span><\/p><p><span style=\"font-size: 10px;\">Approximately two years later, Sage has made good on this strategy with the release of two products: Sage CRM version 7.0 and Act! Mobile Live.<\/span><\/p>    <p>&quot;Because pressure on the vendors is so incredibly intense they all tend to throw out hot and sexy improvements but neglect the blocking and tackling that has to go on,&quot; says Paul Greenberg, president of enterprise applications consulting services firm <a href=\"http://the56group.typepad.com/\">The 56 Group<\/a>. &quot;Sage has been good in recent years at making the larger improvements when necessary and not because of vendor pressure but because of customer requirement.&quot;<\/p><p>Greenberg describes Sage as a company whose reputation is steeped in the ability to add incremental benefits to each upgrade, a characteristic he argues is evident in the Sage CRM v7.0 upgrade.<\/p><p><em>[Editors&#039; Note: For Sage&#039;s press release on the launch of version 7.0, click <a href=\"http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76079E-11ED-0001-9572-11D97DA01488&amp;CardId=534602&amp;RowIndex=3&amp;Product=&#042;&amp;Year=&#042;\">here<\/a>.]<\/em><\/p><p><span style=\"font-size: 10px;\">Version 7.0 introduces an interactive dashboard and new user navigation geared toward providing enhanced usability. The interactive dashboard pulls data from within the CRM system, external websites, and integrated Sage ERP systems in real-time. The dashboard, which features drag and drop capabilities, was built with simple customization as a key attribute. The new web interface and navigation was designed to meet what 82&#037; of CRM user respondents to Yankee Group&#039;s sales management survey cited as the most important feature of a CRM system: ease-of-use.<\/span><\/p><p>&quot;I wouldn&#039;t say that Sage CRM was deficient in usability prior to v7.0,&quot; says Larry Ritter senior vice president of Product Management at Sage, &quot;but we&#039;ve enhanced the usability in this product. Usability has been expanded because it enables data from multiple sources to be put easily onto one dashboard. If I was using Sage CRM in the past I could create certain views of data that I have access to and put it onto the dashboard. With this dashboard we&#039;ve enhanced it to allow those data feeds to come through a variety of sources.&quot;<\/p><p>SageCRM v7.0\nleverages SData protocol, Sage&#039;s REST-based technology standard used to develop advanced customizations and integration between Sage ERP systems and third-part\ny applications.<\/p><p>&quot;Sage was the first company to convince me of the value of REST for the architecture of back and front office applications,\not; says Greenberg. &quot;REST has four commands and that&#039;s it. If you know how to navigate a web site you can handle REST. So from that standpoint you&#039;re dealing with a company that knew their audience and restructured everything they did and built their architecture around REST. If you look at large companies now, they all have REST APIs.&quot;<\/p><p>Greenberg is also a fan of Sage&#039;s contact and customer software Act 2010 Premium, a product he hopes Sage has copied in the creation of its new Act! Mobile Live, a cloud-based subscription service that delivers ACT! by Sage contact and customer management data to <a href=\"http://www.blackberry.com/\">BlackBerry<\/a> devices.<\/p><p>According to Sage&#039;s Act! Mobile Live <a href=\"http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D7605AF-1204-0001-976C-1E10169013FC&amp;CardId=526578&amp;RowIndex=0&amp;Product=&#042;&amp;Year=&#042;\">press release<\/a>, the product allows user to:<\/p><ul><li>Access ACT! data in their mobile phone&#039;s native environment, using a phone&#039;s built-in address book and calendar interfaces;<\/li><li>View, create and edit ACT! contact information, calendar items, activities, meeting notes and conversation histories on their phone;<\/li><li>Sync quickly between their ACT! database and phone, keeping data on each consistent; and<\/li><li>Back up data using an online portal that provides ACT! data access and backup files in case a phone is lost or stolen. <\/li><\/ul><p>&quot;If Sage has brought the functionality of Act 2010 premium,&quot; says Greenberg, &quot;I have no doubt about Act Mobile being an excellent product.&quot;<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; 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<a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&CardId=563029&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6e9192f096b\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://smart-grid.tmcnet.com/news/2010/07/14/4900436.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581642ae67a6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmart-grid.tmcnet.com&#037;2Fnews&#037;2F2010&#037;2F07&#037;2F14&#037;2F4900436.htm&#039;);' target='_blank' >Sage Abra Suite v9 Delivers Mobile Workforce Collaboration to HRMS Users &amp; New Levels of Paperless Automation<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_7'><\/div><div class='zwContentText'><span class='zwInline'>Sage North America today announced Sage Abra Suite v9, the human\nresource management system (HRMS) that will deliver mobile workforce\ncollaboration and unmatched paperless automation for small and\nmidsized companies. Sage Abra Suite v9 features dynamic information\nsharing capabilities and new HR Actions that help companies save\ntime, money and paper while turning workforce data into a competitive\nadvantage. The latest of Sage&#039;s award-winning HR solutions is\navailable now from authorized Sage Abra reselling business partners.<div>&quot;With dynamic information sharing capabilities, Sage Abra v9 enables\nbusiness leaders to access, analyze and act upon workforce data from\nvirtually any mobile system,&quot; said Johnny Laurent, vice president and\ngeneral manager for Sage Abra. &quot;Streamlining core HR processes frees\nup management and HR resources to address more strategic business\nobjectives. Plus version 9 automates a host of paper-based HR\nprocesses, squarely addressing the needs of today&#039;s business\ncustomers to maximize resources, increase process efficiencies and\ncut material costs.&quot;\nDynamic information sharing capabilities give executives, managers\nand staff secure access to real-time workforce data from remote\nlaptops, notebooks, and later this summer iPads and other mobile\ndevices. Data access is appropriately filtered for individual roles\nwithin the organization with customizable &quot;views&quot; addressing specific\nexecutive, director or supervisor needs. Unique URLs then link the\nviews to a variety of applications such as spreadsheet models, web\npages and management dashboards. Dynamic information sharing\ncapabilities turn workforce data into a true, competitive advantage\nby enabling users to leverage up-to-the-moment information while\nsignificantly streamlining processes.<br/><br/> Sage Abra v9 provides sample templates, such as merit pay budgeting\nand contact lists, for Excel, SharePoint and other applications,\nwhich help HR and non-HR users create the specific information\nsharing documents they need. Once created, accessed documents are\nautomatically updated through Sage Abra Employee Self Service,\nfreeing up valuable time for HR and executives to address strategic\nbusiness objectives.<br/><br/> HR Actions within Sage Abra v9 replaces paper-based HR processes,\nsuch as status changes, new hires, and performance management, with\nonline, Web-based workflow. HR Actions improves HR service delivery\nwhile cutting costs and provides extended benefits and security by:\n\n-- Enforcing business rules by routing and approving personnel change\n requests,\n-- Providing secure electronic approval signatures from any PC with a web\n browser,\n-- Providing detailed audit trails of any edits made during the routing\n and approval process,\n-- Providing real-time status of each transaction from request/submission\n through approval and administration, and\n-- Supporting file attachments to web forms, for example a scanned copy\n of I-9 and W-4 attached to a new hire form.<br/><br/> About Sage Abra\nSage Abra is a market-leading human resource\nmanagement system (HRMS) that delivers tightly integrated HR,\npayroll, benefits and attendance functionality, plus rich reporting\nand analysis tools. Sage Abra includes a Web workforce portal with\nemployee self-service that enables company-wide communications,\nbenefits enrollment and more. The product line features support for\nmultiple databases, with Abra SQL supporting Microsoft SQL Server,\nand Abra Suite supporting Visual FoxPro.<\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Sage-Shows-New-Movement-on-Old-Promises-67923.aspx' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581dd2026d64&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.destinationcrm.com&#037;2FArticles&#037;2FCRM-News&#037;2FDaily-News&#037;2FSage-Shows-New-Movement-on-Old-Promises-67923.aspx&#039;);zwShowDetails(\"8a7c9fef2a550709012a581dd2026d64\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&CardId=563029&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6e9192f096b\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6e9192f096b":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6e9192f096b' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6e9192f096b'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_8'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://smart-grid.tmcnet.com/news/2010/07/14/4900436.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581642ae67a6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmart-grid.tmcnet.com&#037;2Fnews&#037;2F2010&#037;2F07&#037;2F14&#037;2F4900436.htm&#039;);zwShowDetails(\"8a7c9fef2a550709012a581642ae67a6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&amp;CardId=563029&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);' target='_blank' >Sage Abra Suite v9 Delivers Mobile Workforce Collaboration to HRMS Users and New Levels of Paperless Automation<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_8'><\/div><div class='zwContentText'><span class='zwInline'><p>Sage North America today announced Sage Abra Suite v9, the human resource management system (HRMS) that will deliver mobile workforce collaboration and unmatched paperless automation for small and midsized companies. Sage Abra Suite v9 features dynamic information sharing capabilities and new HR Actions that help companies save time, money and paper while turning workforce data into a competitive advantage. The latest of Sage&#039;s award-winning HR solutions is available now from authorized Sage Abra reselling business partners.<\/p> <p>&quot;With dynamic information sharing capabilities, Sage Abra v9 enables business leaders to access, analyze and act upon workforce data from virtually any mobile system,&quot; said Johnny Laurent, vice president and general manager for Sage Abra. &quot;Streamlining core HR processes frees up management and HR resources to address more strategic business objectives. Plus version 9 automates a host of paper-based HR processes, squarely addressing the needs of today&#039;s business customers to maximize resources, increase process efficiencies and cut material costs.&quot;<\/p> <p>Dynamic information sharing capabilities give executives, managers and staff secure access to real-time workforce data from remote laptops, notebooks, and later this summer iPads and other mobile devices. Data access is appropriately filtered for individual roles within the organization with customizable &quot;views&quot; addressing specific executive, director or supervisor needs. Unique URLs then link the views to a variety of applications such as spreadsheet models, web pages and management dashboards. Dynamic information sharing capabilities turn workforce data into a true, competitive advantage by enabling users to leverage up-to-the-moment information while significantly streamlining processes.<\/p> <p>Sage Abra v9 provides sample templates, such as merit pay budgeting and contact lists, for Excel, SharePoint and other applications, which help HR and non-HR users create the specific information sharing documents they need. Once created, accessed documents are automatically updated through Sage Abra Employee Self Service, freeing up valuable time for HR and executives to address strategic business objectives.<\/p> <p>HR Actions within Sage Abra v9 replaces paper-based HR processes, such as status changes, new hires, and performance management, with online, Web-based workflow. HR Actions improves HR service delivery while cutting costs and provides extended benefits and security by:<\/p> <ul> <li>Enforcing business rules by routing and approving personnel change requests, <\/li> <li>Providing secure electronic approval signatures from any PC with a web browser, <\/li> <li>Providing detailed audit trails of any edits made during the routing and approval process,<\/li> <li>Providing real-time status of each transaction from request/submission through approval and administration, and<\/li> <li>Supporting file attachments to web forms, for example a scanned copy of I-9 and W-4 attached to a new hire form.<\/li> <\/ul> <p><strong>About Sage Abra<br/><\/strong>Sage Abra is a market-leading human resource management system (HRMS) that delivers tightly integrated HR, payroll, benefits and attendance functionality, plus rich reporting and analysis tools. Sage Abra includes a Web workforce portal with employee self-service that enables company-wide communications, benefits enrollment and more. The product line features support for multiple databases, with Abra SQL supporting Microsoft SQL Server, and Abra Suite supporting Visual FoxPro.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://smart-grid.tmcnet.com/news/2010/07/14/4900436.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a581642ae67a6&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmart-grid.tmcnet.com&#037;2Fnews&#037;2F2010&#037;2F07&#037;2F14&#037;2F4900436.htm&#039;);zwShowDetails(\"8a7c9fef2a550709012a581642ae67a6\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a582779b56f59":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a582779b56f59' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a582779b56f59'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_9'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&CardId=563029&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6e9192f096b\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);zwShowDetails(\"8a7c9fef2a550709012a5830107674ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);' target='_blank' >Connecting the Dots Between Sales Compensation and Customers<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_9'><\/div><div class='zwContentText'><span class='zwInline'>Aligning sales reps&#039; compensation with customer value puts all parties involved on the same track: creating shareholder value.<div>An often overlooked but highly effective way to improve business is to align sales compensation with customer value. In fact, the most effective compensation approach is one that creates the greatest shareholder value by encouraging the right actions from the sales teams.  According to Y&uuml;cel Ers&ouml;z, a partner at Peppers &amp; Rogers Group, aligning sales compensation directly to customer value fits virtually any company. &quot;If the company wants to create a positive economic value add&hellip;if it wants to meet and exceed shareholder expectations, this is possible only if costs attributable to a customer are in line with the value of the customer,&quot; Ers&ouml;z says. [This approach] is straightforward and aligns everybody in the same direction: creating shareholder value.&quot; <\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D76117C-7542-0001-AB29-1D2F172A1BE9&CardId=563029&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6e9192f096b&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D76117C-7542-0001-AB29-1D2F172A1BE9&#037;26CardId&#037;3D563029&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6e9192f096b\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);zwShowDetails(\"8a7c9fef2a550709012a5830107674ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef2a550709012a5830107674ca":{"hiddenOpening":"<div id='zw_details_8a7c9fef2a550709012a5830107674ca' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef2a550709012a5830107674ca'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_10'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);' target='_blank' >Accepting Credit Cards: 5 Things You Need to Know<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_10'><\/div><div class='zwContentText'><span class='zwInline'>Sure, some businesses are cash-only and do just fine -- the local ice cream parlor, the greasy spoon diner down the street, the flea market that&#039;s been around for a century. But these days, in a nation where floating on credit is as American as apple pie, you&#039;ve got to take plastic.<br/><div> <br/> While they require some infrastructure upgrades and come with annoying fees, it has become increasingly difficult to run a full-fledged business -- especially in <a href=\"http://smallbusiness.aol.com/category/retail/\" class=\"inlinked\">retail<\/a> -- without accepting credit and debit cards. But despite the drawbacks, the added convenience for customers could lead to bigger purchases at the register. &quot;You want to be accessible, and you want to broaden your opportunity to close the sale,&quot; says Greg Hammermaster, president of <a href=\"http://www.sagepayments.com/\">Sage Payment Solutions<\/a>, which helps more than 140,000 businesses and organizations accept electronic payments, including credit and debit cards, electronic checks, gift cards and automatic recurring payments.<br/> <br/> So how can you make <a href=\"http://smallbusiness.aol.com/category/starting-a-business/\" class=\"inlinked\">your business<\/a> credit card-friendly? Here are five things you need to know.<br/> <br/> <div class=\"fiveThings\"> <div class=\"first\"> <div class=\"left\">1<\/div> <div class=\"right\"> <h2>Apply for merchant status.<\/h2> <div class=\"fiveThingText\">What is merchant status? The term means you can be entrusted to allow customers to pay you with a MasterCard, Visa, <a href=\"http://www.dailyfinance.com/quotes/american-express-company/axp/nys\" class=\"inlinked\">American Express<\/a> and the like. So why shouldn&#039;t they trust you? Well, maybe trust isn&#039;t the right word, but credit-card issuers like to see that their merchants are as creditworthy, or more so, than their credit-card users. If, say, an identity thief uses somebody&#039;s card to buy a lot of merchandise, your business is going to be on the receiving end of a chargeback -- a transaction that the <a href=\"http://www.walletpop.com/blog/category/banks/\" class=\"inlinked\">bank<\/a> is going to send back to you. So if the aforementioned identity thief makes off with &#036;532 in merchandise, the bank is going to take that from your company&#039;s checking account. When you apply for merchant status, in many ways you&#039;re proving that you are financially stable. If you&#039;re not sure where to apply, your bank is a good place to start. And even if they don&#039;t offer credit cards to merchants, they can likely point you in the right direction.<\/div> <\/div> <div class=\"clear\"> <\/div> <\/div> <div class=\"second\"> <div class=\"left\">2<\/div> <div class=\"right\"> <h2>Get your paperwork ready.<\/h2> <div class=\"fiveThingText\">Exactly what documentation you need will be spelled out on any application you fill out, but generally we&#039;re talking about references from anyone you&#039;ve worked with, your financials from the last couple years (if it&#039;s a brand new business, you may have to supply your own checking account information), your business plan, possibly your resume or CV (curriculum vitae) -- just about anything you can think of is likely something the lender has thought of and will want to see.<\/div> <\/div> <div class=\"clear\"> <\/div> <\/div> <div class=\"third\"> <div class=\"left\">3<\/div> <div class=\"right\"> <h2>Expect fees.<\/h2> <div class=\"fiveThingText\">You probably know this already. Interchange fees, also known as swipe fees, have been in the <a href=\"http://smallbusiness.aol.com/category/news/\" class=\"inlinked\">news<\/a> a lot lately. In a tough economy, some business owners have voiced their objection to the high cost of interchange fees, and <a href=\"http://smallbusiness.aol.com/2010/07/05/small-businesses-could-see-relief-in-financial-reform-bill/\">Congress has moved to limit<\/a> how much credit-card and debit-card providers can charge. But what you may not know is that having bad credit can affect how much your interchange fees are. &quot;Typically, you&#039;d get 2 percent, but if you have bad credit, your interchange fee might be 2.5 percent or 3 percent of the purchase,&quot; Hammermaster says.<\/div> <\/div> <div class=\"clear\"> <\/div> <\/div> <div class=\"forth\"> <div class=\"left\">4<\/div> <div class=\"right\"> <h2>Set aside a security deposit.<\/h2> <div class=\"fiveThingText\">Because of the possibility of the aforementioned chargebacks, you&#039;ll likely have to put down a <a href=\"http://smallbusiness.aol.com/category/security/\" class=\"inlinked\">security<\/a> deposit to ensure the credit-card issuer the <a href=\"http://www.luxist.com/category/wealth/\" class=\"inlinked\">money<\/a> is there if you can&#039;t eat the costs of these nefarious charges. If you&#039;re selling <a href=\"http://www.luxist.com/category/decor/dining\" class=\"inlinked\">furniture<\/a> or computer equipment, the deposit may be pretty significant -- like &#036;10,000 or more, suggests Hammermaster. If you&#039;re selling baby <a href=\"http://www.luxist.com/category/apparel\" class=\"inlinked\">clothing<\/a> or some other item that retails for a low price, you may only be looking at several hundred dollars.<\/div> <\/div> <div class=\"clear\"> <\/div> <\/div> <div class=\"fifth\"> <div class=\"left\">5<\/div> <div class=\"right\"> <h2>Remember the equipment.<\/h2> <div class=\"fiveThingText\">The tools come with a price, and that price can vary quite a bit. If you really want to go cheap, there are some manual card printers -- where you have to place a phone call to the credit-card company and ask for an authorization number in order to accept the charge -- that go for as low as &#036;22. But an electronic terminal can run anywhere from &#036;150 to &#036;600 and more, depending how sophisticated it is. For instance, do you want the transaction to be fast, so your customers aren&#039;t tapping their fingers? Can the printer print custom receipts with your logo and upcoming store <a href=\"http://smallbusiness.aol.com/category/advertising-and-marketing/\" class=\"inlinked\">promotions<\/a>? One thing to keep in mind is that a card swipe is the final step in the customer experience, so it may not be the best place to pinch pennies. A higher upfront cost now could pay dividends in the long run.<\/div><\/div><\/div><\/div><\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.1to1media.com/view.aspx?DocID=32425' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a582779b56f59&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.1to1media.com&#037;2Fview.aspx&#037;3FDocID&#037;3D32425&#039;);zwShowDetails(\"8a7c9fef2a550709012a582779b56f59\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6bd065a7cf3":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6bd065a7cf3' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6bd065a7cf3'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_11'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);zwShowDetails(\"8a7c9fef2a550709012a5830107674ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);' target='_blank' >SageCRM v7.0 Customer Relationship Management (CRM) Suite Available for Small and Midsized Businesses <\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_11'><\/div><div class='zwContentText'><span class='zwInline'><p>Sage North America provides business management software and services to more than 3 million small and midsized businesses. SageCRM v7.0 was released June 21, 2010 and introduces an interactive dashboard and new user navigation to help users better manage customer-focused activities and team collaboration across sales, marketing and customer service functions.<\/p> <p>The SageCRM interactive dashboard pulls data and feeds from within SageCRM, external websites and integrated Sage ERP systems in real-time so users have all the information they need in one place to provide customers with consistent and exceptional service. The dashboard is easily customized using simple drag and drop capabilities.<\/p> <p>SageCRM v7.0 leverages the SData&trade; protocol, Sage&#039;s REST-based technology standard used to develop advanced customizations and integration between Sage ERP systems including the Sage ERP Accpac Extended Enterprise Suite and other third-party applications.<\/p> <p>SageCRM is a web-based customer relationship management solution comprising sales, marketing and customer service automation. SageCRM end-to-end business capabilities facilitate integration with accounting and ERP systems to give organizations a complete view of customer activity. SageCRM is available as an on-premise or on-demand implementation and offers businesses a feature-rich CRM solution with a low total cost of ownership.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://smallbusiness.aol.com/2010/07/05/how-to-accept-credit-cards/' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef2a550709012a5830107674ca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fsmallbusiness.aol.com&#037;2F2010&#037;2F07&#037;2F05&#037;2Fhow-to-accept-credit-cards&#037;2F&#039;);zwShowDetails(\"8a7c9fef2a550709012a5830107674ca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef28ea589201296bdb6e3c6dca":{"hiddenOpening":"<div id='zw_details_8a7c9fef28ea589201296bdb6e3c6dca' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef28ea589201296bdb6e3c6dca'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_12'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&amp;CardId=529480&amp;RowIndex=2&amp;Product=*&amp;Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);' target='_blank' >Study Finds Leading Companies are Optimizing Payments Processes to Increase Cash Flow<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_12'><\/div><div class='zwContentText'><span class='zwInline'><p>Sage North America today announced high-level findings from Aberdeen Group&#039;s recently published third annual payments report, titled &quot;Global Payments: Maximizing Cash Flow with Electronic Payments and Process Automation.&quot; According to the report, leading companies are employing electronic payments and process automation to streamline and accelerate finance processes, reduce operating costs, and improve visibility, control, and efficiency to provide a foundation for increased profits.<\/p> <p>&quot;Despite the reign of the paper check and manual-based processes in business-to-business transactions in the U.S. and many parts of the world, economic and efficiency gains from automating the financial supply chain-from invoicing through payment settlement-are key motivators for demand and supply to align,&quot; said Nasreen Quibria, senior analyst at Aberdeen and author of the report. &quot;While the adoption of electronic payment vehicles requires businesses to alter their payment behavior and restructure their financial processes, companies that can make the shift will gain competitive advantage.&quot;<\/p> <p>Reflecting the unpredictable economic conditions of the past year, Aberdeen found that companies are focused on maximizing cash flow and taking a holistic approach to transactions-examining the flow of funds into Accounts Receivable (AR), and outflow of funds from Accounts Payable (AP).<\/p> <p>In its survey of more than 160 companies worldwide, Aberdeen found that businesses adopting electronic channels have been able to achieve a 16&#037; decrease in accounts receivable (AR) processing cost, and a 14&#037; decrease in accounts payable (AP) costs year over year.<\/p> <p>&quot;Aberdeen&#039;s report shows the value that systems interoperability with electronic payment networks has for both buyers and suppliers,&quot; said Greg Hammermaster, president of Sage Payment Solutions, the payments division for Sage North America. &quot;We believe this interoperability is critical toward achieving three major payments objectives for every business: improving cash flow, reducing costs, and maximizing the utility of their ERP environment.&quot;<\/p> <p>The Aberdeen survey identified two main pressures creating the need for improved payments processing:<\/p> <ul> <li>Corporate mandate to reduce overall payment transaction costs, such as staff and processing (65&#037;); and<\/li> <li>Stakeholder demand for improved operational efficiency, such as reduced reliance on paper documents (47&#037;).<\/li> <\/ul> <p>Also, according to Aberdeen, 50&#037; of best-in-class companies integrate their electronic payment solutions with their accounting, enterprise resource planning (ERP), or other financial systems. At the same time, 39&#037; of best-in-class companies identify a lack of integration between electronic payments and accounting systems as a barrier to increased electronic payments.<\/p> <p>Last month, Sage introduced Sage Exchange, a new secure, Payment Application Data Security Standard (PA-DSS) certified payment platform that will allow businesses and organizations to accept all forms and methods of payment, with seamless data integration to a wide range of Sage business management software products and third-party business solutions. Seamless integration between payment applications and back-office software can improve an organization&#039;s cash flow and forecasting, while eliminating manual data entry and the risk of errors.<\/p> <p>&quot;Integrating electronic payment networks with back office ERP systems is a challenge faced by all businesses,&quot; added Hammermaster. &quot;Sage Exchange overcomes this challenge by tightly integrating Sage&#039;s accounting and ERP solutions, on both the AR and AP sides, with the most widely used electronic payment networks, including credit and debit cards, electronic check, ACH, and even private label networks. While electronic payments data integration is the foundation, exponential value will be gained through a suite of connected services focused on streamlining the financial supply chain. Sage Exchange is set to deliver on that value proposition.&quot;<\/p> <p>Aberdeen&#039;s payments study was co-underwritten by Sage Payment Solutions and Syncada. A joint venture between Visa and U.S. Bank, Syncada provides a business-to-business network for financial institutions to enable their clients to increase control over their financial supply chains.<\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.blogcrm.com/sagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6bd065a7cf3&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.blogcrm.com&#037;2Fsagecrm-v7-0-customer-relationship-management-crm-suite-available-for-small-and-midsized-businesses.php&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6bd065a7cf3\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6d0893d060e":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6d0893d060e' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6d0893d060e'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_13'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&PageMem=1' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6b8a6cd7b0e\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);' target='_blank' >ACT! Mobile Live Debuts as Latest Connected Service From Sage North America<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_13'><\/div><div class='zwContentText'><span class='zwInline'>Sage North America, which provides business management software and\nservices to more than three million small and midsized businesses in\nCanada and the United States, today announced ACT! Mobile Live as its\nlatest connected service. ACT! Mobile Live is a cloud-based\nsubscription service that delivers ACT! by Sage contact and customer\nmanagement data to BlackBerry devices. iPhone, Windows Mobile and\nSymbian compatibility are planned for later this year. ACT! Mobile\nLive service is available now for &#036;10.00 per month.<div>As announced at its Sage Insights partner conference last month, Sage\nis delivering web-based connected services that enhance the\nproductivity of customers&#039; on-premise software experience. In\naddition to ACT! Mobile Live, Sage connected services for contact\nmanagement and CRM include email marketing services for ACT! and Sage\nSalesLogix. Additional services for sales, marketing, database\nmanagement and e-commerce business processes are in development.<br/><br/> ACT! Mobile Live helps users:\n\n-- Access ACT! data in their mobile phone&#039;s native environment, using a\n phone&#039;s built-in address book and calendar interfaces.<\/div><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.sagenorthamerica.com/company/newsroom/press_releases/details?CID=1D760715-1B6F-0001-2554-17BB19E012A7&CardId=529480&RowIndex=2&Product=*&Year=*' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef28ea589201296bdb6e3c6dca&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.sagenorthamerica.com&#037;2Fcompany&#037;2Fnewsroom&#037;2Fpress_releases&#037;2Fdetails&#037;3FCID&#037;3D1D760715-1B6F-0001-2554-17BB19E012A7&#037;26CardId&#037;3D529480&#037;26RowIndex&#037;3D2&#037;26Product&#037;3D&#042;&#037;26Year&#037;3D&#042;&#039;);zwShowDetails(\"8a7c9fef28ea589201296bdb6e3c6dca\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;<a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&PageMem=1' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6b8a6cd7b0e\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Next Article<\/a> &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"},"v8a7c9fef29d39a7c0129f6b8a6cd7b0e":{"hiddenOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6b8a6cd7b0e' style='display:none'>","hiddenClosing":"<\/div>","visibleOpening":"<div id='zw_details_8a7c9fef29d39a7c0129f6b8a6cd7b0e'>","visibleClosing":"<\/div>","contents":"<div style='padding-top:3px;' align='left' id='full_14'><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;Next Article &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><div id='zwInlineTitle' style='text-align:left;height:auto'><a href='http://www.itbusiness.ca/it/client/en/cdn/News.asp?id=57918&amp;PageMem=1' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6b8a6cd7b0e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.itbusiness.ca&#037;2Fit&#037;2Fclient&#037;2Fen&#037;2Fcdn&#037;2FNews.asp&#037;3Fid&#037;3D57918&#037;26PageMem&#037;3D1&#039;);' target='_blank' >Sage&#039;s channel program an evolving work in progress<\/a><span class='zwClear'><\/span><\/div><div class='zwContentExtra' id='extra_14'><\/div><div class='zwContentText'><span class='zwInline'><p>At its annual <a href=\"http://www.sageinsightsconference.com\" target=\"_blank\">Insights conference<\/a> held in Denver last month, business management software vendor, <a href=\"http://www.Sage.com\" target=\"_blank\">Sage<\/a>, announced new partner workshops and resources, as well as enhancements to its existing channel initiatives to help make partners more profitable.<\/p><p>This year&#039;s Insights conference marked the last partner-specific event to be hosted by Sage, because starting next year, the vendor will put on a combined partner and customer conference event, known as Sage Summit. <\/p><p>Tom Miller, vice-president of channel management for Sage North America, has been the company&#039;s channel chief for just over a year now. Prior to Sage, Miller worked at Microsoft for eight years. Reflecting back over year one, Miller said he&#039;s &quot;pleased&quot; with the progress the company&#039;s made with its channel thus far. <\/p><p>&quot;I&#039;m pleased with the progress we&#039;ve made but I think we still have a lot of work to do.&quot; Miller said. &quot;We need to make sure we have the right sets of programs for our partners and help them find new customers and opportunities. We also have to get communications out to our partners and provide training so we&#039;re all partner-ready. I&#039;m confident that we can get there, but it&#039;s an evolving work in progress.&quot; <\/p><p>Among some of the new partner offerings are four workshops around sales, consulting, customer experience and business strategy. <\/p><p>Miller said when he joined Sage last summer and had a look at the existing programs, one of the improvements he wanted to make was increasing the number of partners participating in them. <\/p><p>&quot;We found that some of these programs were too expensive from a time and out-of-pocket standpoint,&quot; Miller explained. &quot;Partners also wanted a more condensed version that was offered closer to home.&quot; <\/p><p>To give partners more of what they wanted, Miller said Sage introduced its sales, consulting and customer experience workshops. The sales workshop is a free, one-day intensive selling workshop to help partners improve on their sales performance. The consulting workshop, which is also free, is designed to help partners further develop their business and consulting skills. And lastly, the customer experience workshop is a free two session workshop that coaches partners on customer experience and also on developing specific skills in order to better serve their end-user customers. <\/p><\/span><\/div><table id='zwNextPrev' width='100%'><tr><td style='text-align: left;' align='left'>&lt;&lt; <a href='http://www.tmcnet.com/usubmit/2010/06/15/4847855.htm' onclick='zTrkClick(this, &#039;8a7caa111aa3e7b1011aa7736e4d01d5&#039;,&#039;8a7c9fef29d39a7c0129f6d0893d060e&#039;,&#039;402881e71da6b5e8011da6b634a70028&#039;,&#039;http&#037;3A&#037;2F&#037;2Fwww.tmcnet.com&#037;2Fusubmit&#037;2F2010&#037;2F06&#037;2F15&#037;2F4847855.htm&#039;);zwShowDetails(\"8a7c9fef29d39a7c0129f6d0893d060e\",\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Previous Article<\/a>&nbsp;|&nbsp;Next Article &gt;&gt;<\/td><td style='text-align: right;' align='right'><a style='cursor:pointer' onclick='zwShowTitles(\"8a7caa111aa3e7b1011aa7736e4d01d5\");zift_pc--;return false;'>Return to List<\/a><\/td><\/tr><\/table><\/div>"}};
function addZiftLoadEvent(func) {	var o = window.onload;	if (typeof window.onload != 'function') {		window.onload = func;	} else {		window.onload = function() { if (o) { o(); } func(); }	}}function zwOpenLiteReader8a7caa111aa3e7b1011aa7736e4d01d5(feed, entry, type, params, height, width) {if (!height) height = 600;if (!width) width = 900;if (!type) type = 'RssReaderLite';var link = 'http://sage.ziftsolutions.com/' + type + '.html?f=' + feed + (entry?'&e=' +  entry:'') + (params?'&' + params:'');zwPopup.open(link);return false;};
function zwMgmtReader8a7caa111aa3e7b1011aa7736e4d01d5(feed, entry, type, params, height, width) {if (!height) height = 600;if (!width) width = 900;if (!type) type = 'RssReaderLite';var link = 'http://webcom.ziftsolutions.com/content.php?type=panels&action=manage&paneltype=userwidget&rdt=y&distributor=http%3A%2F%2Fsage.ziftsolutions.com&id=8a7caa111aa3e7b1011aa7736e4d01d5'+ (entry?'&e=' +  entry:'') + (params?'&' + params:'');zwPopup.open(link);return false;};
var zwStoryParam;function zwGetStoryParam() {if (zwStoryParam) return zwStoryParam;var query=this.location.search.substring(1);var zl;if (query.length > 0){var params=query.split('&');for (var i=0 ; i<params.length ; i++){var pos = params[i].indexOf('=');var name = params[i].substring(0, pos);var value = params[i].substring(pos + 1);if (name == 'zl') { zl = value; break; }}}if (zl) { zwStoryParam = zl; } return zwStoryParam;}
var zift_pc = 0;function zift_show8a7caa111aa3e7b1011aa7736e4d01d5() { if (zift_pc >= 5) document.getElementById('8a7caa111aa3e7b1011aa7736e4d01d5_options').style.display = '';}

document.write(v8a7caa111aa3e7b1011aa7736e4d01d5_main.references);
document.write(v8a7caa111aa3e7b1011aa7736e4d01d5_main.styles);
var v8a7caa111aa3e7b1011aa7736e4d01d5_html;
var v8a7caa111aa3e7b1011aa7736e4d01d5_story= zwGetStoryParam();
v8a7caa111aa3e7b1011aa7736e4d01d5_html = v8a7caa111aa3e7b1011aa7736e4d01d5_main.opening;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story]) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_titles.hiddenOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_titles.visibleOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_titles.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story]) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_titles.hiddenClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_titles.visibleClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a66eb9c012ad4ea1efb7234' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ea1efb7234.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ea1efb7234.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ea1efb7234.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a66eb9c012ad4ea1efb7234') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ea1efb7234.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ea1efb7234.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a66eb9c012ad4dd4ce16f5d' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a66eb9c012ad4dd4ce16f5d') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4dd4ce16f5d.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a66eb9c012ad4ed605372aa' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ed605372aa.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ed605372aa.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ed605372aa.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a66eb9c012ad4ed605372aa') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ed605372aa.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a66eb9c012ad4ed605372aa.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a550709012a583942727731' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a583942727731.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a583942727731.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a583942727731.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a550709012a583942727731') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a583942727731.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a583942727731.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a550709012a581b1b2f6af6' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581b1b2f6af6.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581b1b2f6af6.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581b1b2f6af6.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a550709012a581b1b2f6af6') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581b1b2f6af6.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581b1b2f6af6.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef29d39a7c0129f6ec46e209ca' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6ec46e209ca.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6ec46e209ca.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6ec46e209ca.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef29d39a7c0129f6ec46e209ca') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6ec46e209ca.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6ec46e209ca.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a550709012a581dd2026d64' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581dd2026d64.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581dd2026d64.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581dd2026d64.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a550709012a581dd2026d64') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581dd2026d64.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581dd2026d64.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a550709012a581642ae67a6' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581642ae67a6.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581642ae67a6.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581642ae67a6.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a550709012a581642ae67a6') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581642ae67a6.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a581642ae67a6.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef29d39a7c0129f6e9192f096b' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6e9192f096b.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6e9192f096b.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6e9192f096b.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef29d39a7c0129f6e9192f096b') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6e9192f096b.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6e9192f096b.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a550709012a582779b56f59' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a582779b56f59.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a582779b56f59.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a582779b56f59.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a550709012a582779b56f59') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a582779b56f59.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a582779b56f59.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef2a550709012a5830107674ca' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a5830107674ca.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a5830107674ca.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a5830107674ca.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef2a550709012a5830107674ca') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a5830107674ca.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef2a550709012a5830107674ca.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef29d39a7c0129f6bd065a7cf3' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef29d39a7c0129f6bd065a7cf3') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6bd065a7cf3.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef28ea589201296bdb6e3c6dca' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef28ea589201296bdb6e3c6dca.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef28ea589201296bdb6e3c6dca.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef28ea589201296bdb6e3c6dca.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef28ea589201296bdb6e3c6dca') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef28ea589201296bdb6e3c6dca.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef28ea589201296bdb6e3c6dca.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef29d39a7c0129f6d0893d060e' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6d0893d060e.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6d0893d060e.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6d0893d060e.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef29d39a7c0129f6d0893d060e') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6d0893d060e.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6d0893d060e.hiddenClosing;
}
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_story == '8a7c9fef29d39a7c0129f6b8a6cd7b0e' && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] ) {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.visibleOpening;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.hiddenOpening;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.contents;
if (v8a7caa111aa3e7b1011aa7736e4d01d5_story && v8a7caa111aa3e7b1011aa7736e4d01d5_details['v' + v8a7caa111aa3e7b1011aa7736e4d01d5_story] == 'v8a7c9fef29d39a7c0129f6b8a6cd7b0e') {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.visibleClosing;
} else {
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_details.v8a7c9fef29d39a7c0129f6b8a6cd7b0e.hiddenClosing;
}
v8a7caa111aa3e7b1011aa7736e4d01d5_html += v8a7caa111aa3e7b1011aa7736e4d01d5_main.closing;
if (document.getElementById('zift_html_8a7caa111aa3e7b1011aa7736e4d01d5')) {
document.getElementById('zift_html_8a7caa111aa3e7b1011aa7736e4d01d5').innerHTML = v8a7caa111aa3e7b1011aa7736e4d01d5_html;
} else {
document.write(v8a7caa111aa3e7b1011aa7736e4d01d5_html);}
document.write(v8a7caa111aa3e7b1011aa7736e4d01d5_main.tracking);