- CX Metrics That Matter
- Elevate’s AI Agent Assist
- New Strategic Partner: IDgo
- Join us on September 18 at Technovation Day
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CX Metrics That Matter
Discover how Mitel’s unified CX strategy drives measurable results—such as 16% drop in complaints and a 116% boost in compliments. Learn how digital integration transforms customer satisfaction, strengthens communication, and increases ROI.
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Empower your agents in real time with BSB Elevate’s AI Agent Assist, part of our Elevate Contact Center solution. From live sentiment tracking to instant access to company knowledge and real-time transcription, this powerful tool helps your team deliver exceptional customer experiences—before, during, and after every call.
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New Strategic Partner: IDgo + BSB Communications
We’re proud to welcome IDgo to our partner network. Their app-less, biometric-based identity authentication delivers secure, frictionless access across platforms. Even better—they’ll present live at Technovation Day this September!
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Join us September 18 at Technovation Day — Soaring Eagle Casino!
Explore how AI is transforming CX through chatbots, automation, identity security, sentiment analytics, and more. Network with industry leaders, see demos, hear success stories, and gain practical strategies to elevate your business.
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**Coming Soon**
Technovation Day Soaring Eagle Casino! Sept 18th
Cut The Cord with BSB Elevate Webinar Sept 25th
(Check upcoming newsletters for more details)
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